Enduro Bites review for YSMS ‑ SMS Marketing
April 18, 2025
I'm not sure what's happening with this app, but my campaign from earlier this week never reached our subscribers despite that app claiming it did. Now there's a "USA Deliveries Temporarily suspended" banner across the top of the Overview page. This is very disappointing as I haven't been able to reach our subscribers with our planned promotion.
Thank you for reaching out. After reviewing the issue together, we identified that the customer you used as a reference to verify the campaign delivery was not included in the selected audience — which explains why they did not receive the message. That said, given the misunderstanding, we issued a full refund for the campaign as a gesture of goodwill. As for the USA deliverability banner, this was a temporary issue caused by external carrier restrictions, which was promptly resolved. We haven't received any further feedback from you via email since the analysis was completed, but please know we're still here and happy to support you — either by email or through our live chat.
