Yuki
The reviews are sharply mixed, with one merchant reporting a very positive setup experience and useful automation, while another describes serious reliability and support problems. On the positive side, the app appears to help with order and refund handling, invoice creation in Yuki, and automatic customer creation, and at least one user found the initial support excellent. On the negative side, the app is criticized for frequent unexplained errors, poor adaptation to Shopify B2B, failed Peppol transfers to Yuki, and a support team that is seen as unresponsive and unhelpful. Overall, the app seems capable of useful accounting automation when it works, but stability, compatibility, and customer support are major concerns for some users.
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We used this app for almost two years, and it was the worst mistake we could have made! Every month, there were numerous error lines with no explanation. Since February 2026, our store has been on Shopify B2B, and the app hasn't adapted its services. As a result, every order had an error, and Peppol transfers to Yuki weren't possible due to the app's processing issues. Our accounting firm told us that all their clients are also very dissatisfied with this app. Customer service doesn't listen to us, and for every bug, they just pass the buck. They're unprofessional and unresponsive. We absolutely do not recommend it, unless you want to waste your time manually checking everything for hours every month.
I got excellent support to get this setup. Still fine tuning left and right but it allows me to handle orders and refunds and create invoices from within Yuki while new customers are automatically created in Yuki
Thank you for the review. We are happy when customer benefit from the connector and our support in finetuning the options.
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