Rating

4.5

feedback

78

Reviews

chart

#3,121

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    31%
  • Less than a year
    53%
  • More than a year
    1%

Reviews Summary

Zalify, a Shopify app, has received a mix of positive and negative reviews from users. Positive aspects highlighted include the excellent customer support, ease of use, variety of functions, and comprehensive theme features. Users appreciated the professionalism and efficiency of the customer support team, particularly mentioning specific team members like Caroline and Jay for their dedication and helpfulness. The app's functionality, such as connecting to Facebook and TikTok backends, email marketing, and theme decoration templates, was praised for being practical and user-friendly. Additionally, users found the app to be a game-changer for their marketing efforts, with features like abandoned cart recovery, customizable templates, and fast loading speeds contributing to increased sales and conversion rates. On the other hand, negative reviews mentioned issues with template loading, lack of after-sales service, and difficulties in contacting customer service.

Highlights

Excellent customer support and professionalism
Ease of use and practical functionality
Comprehensive theme features
Issues with template loading and after-sales service
Positive impact on marketing efforts and sales

Rating Breakdown

  • 5
    94% (73 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 96% (75)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2025

Excellent I recently interacted with Zalify’s customer support team and was thoroughly impressed by their professionalism and efficiency. In particular, Caroline stood out for her exceptional warmth and dedication. She greeted me with genuine enthusiasm, listened attentively to my concerns, and went above and beyond to ensure my issue was resolved promptly. Her positive attitude and willingness to help truly made the experience enjoyable.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

Feb. 28, 2025

模板加载不成功

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 2, 2025

很好用。功能多

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Connection to FB and TK backend is accurate and timely! EDM mail is practical Good online customer service Complimentary theme decoration templates are also very practical

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 26, 2024

It is not recommended. I chose the 19 USD package, which was supposed to ensure that my data was perfectly transmitted back to my advertising backend, but this did not happen. Then I tried to contact the backend staff, and there was only an AI system in the backend. They even Not sending you any information about consultation means that your problem cannot be solved, so why am I spending $19 a month?

Using app

5 months

Total reviews

2

Average rating

1.0

All reviews

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