Rating

4.5

feedback

83

Reviews

chart

#2,065

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    31%
  • Less than a year
    53%
  • More than a year
    1%

Reviews Summary

Zalify, a Shopify app, has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer support with dedicated and helpful staff, seamless integration with Facebook and TikTok backends, practical email marketing features, and comprehensive theme decoration templates. Users appreciate the ease of navigation and the app's game-changing marketing features. However, some negative reviews mention issues with template loading, lack of responsiveness from customer service, and dissatisfaction with the effectiveness of paid packages for data transmission. Overall, Zalify seems to excel in customer service and marketing functionalities, but there are areas that need improvement in terms of technical support and service responsiveness.

Highlights

Excellent customer support and dedication
Seamless integration with Facebook and TikTok backends
Practical email marketing features
Comprehensive theme decoration templates
Issues with template loading and customer service responsiveness

Rating Breakdown

  • 5
    94% (78 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 95% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2025

Excellent I recently interacted with Zalify’s customer support team and was thoroughly impressed by their professionalism and efficiency. In particular, Caroline stood out for her exceptional warmth and dedication. She greeted me with genuine enthusiasm, listened attentively to my concerns, and went above and beyond to ensure my issue was resolved promptly. Her positive attitude and willingness to help truly made the experience enjoyable.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 28, 2025

模板加载不成功

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 2, 2025

很好用。功能多

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Connection to FB and TK backend is accurate and timely! EDM mail is practical Good online customer service Complimentary theme decoration templates are also very practical

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 26, 2024

It is not recommended. I chose the 19 USD package, which was supposed to ensure that my data was perfectly transmitted back to my advertising backend, but this did not happen. Then I tried to contact the backend staff, and there was only an AI system in the backend. They even Not sending you any information about consultation means that your problem cannot be solved, so why am I spending $19 a month?

Using app

5 months

Total reviews

2

Average rating

1.0

All reviews

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