Zalify Pixels, Popups & Emails
Zalify, a Shopify app, has received a mix of positive and negative reviews from users. On the positive side, users appreciate the app's customer support, with mentions of dedicated and helpful staff like Caroline and Jay. The app offers a variety of features, including pixel tracking, email marketing, and theme templates, which users find easy to use and beneficial for boosting sales and conversion rates. The customer service is highlighted as responsive, patient, and proactive in resolving issues. Additionally, users praise the app for its comprehensive functionality, seamless installation of pixels, and user-friendly interface. However, on the negative side, some users have reported issues with template loading, lack of after-sales service, and difficulties in contacting customer support, particularly through AI systems.
Review RSS feed
Excellent I recently interacted with Zalify’s customer support team and was thoroughly impressed by their professionalism and efficiency. In particular, Caroline stood out for her exceptional warmth and dedication. She greeted me with genuine enthusiasm, listened attentively to my concerns, and went above and beyond to ensure my issue was resolved promptly. Her positive attitude and willingness to help truly made the experience enjoyable.
Connection to FB and TK backend is accurate and timely! EDM mail is practical Good online customer service Complimentary theme decoration templates are also very practical
It is not recommended. I chose the 19 USD package, which was supposed to ensure that my data was perfectly transmitted back to my advertising backend, but this did not happen. Then I tried to contact the backend staff, and there was only an AI system in the backend. They even Not sending you any information about consultation means that your problem cannot be solved, so why am I spending $19 a month?
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.