Zappy ‑ AI Support & Orders for Shopify

Zappy ‑ AI Support & Orders

AI support assistant that answers questions, tracks orders.
Developer
The Web Cafe
Rating
5.0
Feedback
3
Reviews
Chart
#6,390
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Merchants have praised Zappy for its customer support features, particularly its ability to handle order-related questions efficiently. Users appreciate that the app saves them time by reducing manual work. Additionally, the AI support provided by Zappy is highly valued for its instant responses to customer inquiries and simplified order tracking. The multilingual support and product recommendations offered by the app are highlighted as beneficial for enhancing the overall customer experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 67%
Less than a day 0%
Less than a month 33%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Sept. 15, 2026

By far the first app that helps with customer questions with multiple answers. it helps build trust & credibility. Must try for all brands using shopify

Store Using app Total reviews Average rating
Gryfiny 7 minutes 4 5.0
5 / 5 Share
Sept. 11, 2026

Been using Zappy for customer support and so far it’s been a good experience. It’s especially helpful for order-related questions and saves quite a bit of manual work.

Store Using app Total reviews Average rating
Paperholic Design Studio 4 minutes 3 5.0
5 / 5 Share
Sept. 5, 2026

Zappy is a helpful AI support app that answer customer question instantly and make order tracking easier the MULTILINGUAL support and product recommendations are specially useful for improving customer experience

Store Using app Total reviews Average rating
viraabya 12 days 3 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.