Zappy ‑ AI Support & Orders for Shopify

Zappy ‑ AI Support & Orders

AI support assistant that answers questions, tracks orders.
Developer
The Web Cafe
Rating
5.0
Feedback
3
Reviews
Chart
#6,990
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Zappy is highly praised by users for its effectiveness in handling customer questions with multiple answers, which helps in building trust and credibility for brands using Shopify. Users appreciate the convenience it offers in addressing order-related inquiries, saving them manual work and enhancing the overall customer support experience. The AI support provided by Zappy is commended for its instant responses, making order tracking easier and improving customer experience through multilingual support and product recommendations.

Time spent using app
How long merchants keep the app installed.
Less than an hour 67%
Less than a day 0%
Less than a month 33%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Sept. 15, 2026

By far the first app that helps with customer questions with multiple answers. it helps build trust & credibility. Must try for all brands using shopify

Store Using app Total reviews Average rating
Gryfiny 7 minutes 4 5.0
5 / 5 Share
Sept. 11, 2026

Been using Zappy for customer support and so far it’s been a good experience. It’s especially helpful for order-related questions and saves quite a bit of manual work.

Store Using app Total reviews Average rating
Paperholic Design Studio 4 minutes 3 5.0
5 / 5 Share
Sept. 5, 2026

Zappy is a helpful AI support app that answer customer question instantly and make order tracking easier the MULTILINGUAL support and product recommendations are specially useful for improving customer experience

Store Using app Total reviews Average rating
viraabya 12 days 3 5.0

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