Zellor Shoppable Video for Shopify

Zellor Shoppable Video

Video, shoppable video, tiktok, instagram, carousel, UGC

Developer
View on App Store

Rating

3.1

feedback

3

Reviews

chart

#4,612

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The Zellor app has received mixed reviews from users. Positive feedback includes its ease of use for uploading videos to Shopify stores and the responsive and friendly support team. However, some users have reported encountering errors that need to be addressed, leading to dissatisfaction and uninstallation of the app. Additionally, there are complaints about the lack of response from the app's support team to user emails.

Highlights

Ease of use for uploading videos to Shopify store
Responsive and friendly support team
Errors that need to be fixed
Lack of response from support team to user emails

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 27, 2025

The zellor app is excellent for me and provides a really fun and easy way to upload videos to your Shopify store. On top of that, the support team is very responsive, friendly, and helps resolve any issue very quickly.

Store

HELOS

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🎉 Our support team is thrilled to know their help is appreciated too! We're here anytime you need us—thanks for being part of the Zellor community!

3 / 5 Share

Oct. 28, 2024

I liked it at first, but too many errors, please fix them, I uninstalled it.

Using app

2 days

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for sharing your feedback, and we’re truly sorry for the frustration you experienced with our product. We understand how disappointing it can be when something you initially liked doesn’t meet expectations. Over the past few months, we’ve been working on a significant restructuring our backend systems of the product. Our goal has been to improve performance, reliability, and overall user experience which we have successfully completed. We’d love for you to give us another try and see the difference for yourself. If there’s anything specific you’d like to discuss or feedback you’d like to share, please don’t hesitate to reach out. Your insights are incredibly valuable to us.

1 / 5 Share

Oct. 2, 2024

No response from your end . Reply to my email.

Using app

26 days

Total reviews

8

Average rating

4.0

Developer Reply

Thank you for sharing your feedback, and I sincerely apologise for the delay in responding. We greatly value your input and are committed to ensuring the best experience for all our users. Over the past few months, we’ve been focused on a major restructuring our backend systems of our product to ensure we can deliver the best possible experience for our customers. During this time there unfortunately was a delay in responding to inquiries as quickly as we usually would. We truly value your feedback and would like to address your concern as soon as possible. Could you kindly let us know if the issue is still unresolved or provide any updates on your query via support@zellor.com? We’re here to help and will prioritize your request moving forward. Thank you for your understanding, and we look forward to assisting you.

All reviews

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