Zenstores: UK Shipping

May 4, 2023

We depend on this app and it does the job so simply. Its clear to look at, clean to work with and communicates well with SHOPIFY and our carriers. Not that I am saying this will happen to you, but we made a recommendation to the developers and they took our ideas on board and adapted the app for us. Great communication that is delivered with care and interest Thanks Guys You're smashin it

April 28, 2023

We've been using Zenstores for several years and have no complaints. It's a really useful tool for shipping across multiple shopping platforms and the interface and setup make everything smooth and easy to use for the whole team. On the odd occasion that we do run into a problem, the team are quick to respond and provide excellent customer service.

April 12, 2023

We throughput c.35k orders a month as a single brand. Zenstores is very reliable and no downtime or major technical issues for a year now. Good basic features, good price. Lacks advanced automation workflows which some others have but on the plus side it is simple and effective. KISS. Very good customer support. Willing to make software changes or build features based on feedback, which gives the company a nice personal feel and more like a partnership than just a SAAS provider. Unusual!

April 11, 2023

Great support from Alex and the team, super responsive, friendly and helpful. Simple to use and installation was a breeze.

April 6, 2023

We have been using Zenstores for more than 5 years now and could not recommend them enough. User friendly, easy to use and make shipping orders simple in just a few clicks. Would not move away from them and the support is fantastic too! Forgot to add Zenstores is extremely reliable and we have never had any major issues or problems!

Feb. 28, 2023

Really great, simple and easy platform to integrate with your carrier. Very easy to use and set up with great help if you get stuck.

Feb. 21, 2023

I have been using Zenstores for many years now and cant fault it Imports all orders in from Shopify, eBay, Amzon and more and then enables me to print Royal Mail and DPD labels for those orders with a couple of clicks. Multiple Shopify stores - no problem. Same with eBay and Amazon too Everything intergrates well and almost never goes wrong but if it does the team are available by chat/email/phone and will resolve things quickly 10 out of 10 for me

Jan. 13, 2023

Integrations Very easy all Marketplaces. Support excellent very highly Recommended Cheaper than many other software.

Dec. 1, 2022

This app has been invaluable for our business. The customer support is second to none. Can't fault anything.

Oct. 28, 2022

Does exactly what we do with good integrations - Support worked with me to test new functionality that solved some niche use cases for us. Recommend

Oct. 27, 2022

We have been using Zenstores for a couple of years and it has made our picking and shipping of orders so much easier enabling us to use multiple couriers and integrated labels. Whilst we dont have many issues, when we do or there are general questions then the support is fantastic

Oct. 25, 2022

Really happy with Zenstores - we love pulling all our orders into one interface in the morning so we can see what needs printing for that day and then generating a combined invoice with the shipping label on the same page. Cuts down on time and mistakes from how we had to do this previously which was to print orders separately from the 3 stores we sell on then generate the shipping label and match it to the order. We've tried other shipping solutions in a bid to find a provider that includes Not on the High Street.com as one of their integrations but we keep coming back to Zenstores for it's complete ease of use and great customer service. We now use the CSV upload for Not on the High Street which is easier than we thought, we just have to mark the orders as despatched manually as there's no link back to the store. A bit of a niggle has been having to apply postage individually to international orders but it turns out that's down to the shipping company you use. We're in the process of switching to DPD so will be able to bulk apply postage to international orders with the same dimensions/weight etc which will save a lot of time. The best thing about Zenstores is how easy it is to get a human on the phone - I think they even have a separate number for despatch enquiries so if we're having a problem generating a label for a specific order they can usually help us right away. Overall fantastic product/service!

Oct. 3, 2022

This is our preferred shipping platform - easy to use and excellent support from ZenStores always on hand when you need them

Oct. 1, 2022

Good integration, works well with our stores Great value for money Pleased we made the change from our other provider

Sept. 29, 2022

There are very few cost-effective apps that integrate with DHL UK and work seamlessly with Shopify. We found Zenstores after a nightmare with a previous third-party shipping tool. That previous tool regularly had outages, the printer software was not fit for purpose, and customer service was outrageously rude. Zenstores is an absolute breath of fresh air in comparison, and we haven't had a single problem. Harry responded within minutes to every query as we got set up, with straightforward answers and solutions. Also brilliant that the trial offers 100 free shipments - more than enough to determine if Zenstores is for you (which it probably will be).

Sept. 23, 2022

We have been using them for a few years now after our last provider quadrupled the prices. The service is flawless. Only had a couple of down times and that was for a few minutes. Support is probably the best on any similar platform. They are also constantly striving to improve , with upgrades regularly. Not sitting on their laurels raking in the money.. makes a pleasant change!

Sept. 13, 2022

Zenstores is the most reliable and seamless shipping software I've used. I've tried a few, and this is the best. Been shipping for about 5 years now, and couldn't do without it.

Sept. 7, 2022

As an app it works great with shopify, but it's the Zenstores back-end that provides you with the seamless multi-channel dispatching system. It's a system that my business has used for over 4 years and it's indespensible. Allowing us to view all selling channels (including our big 4: shopify, ebay, amazon and etsy) under one system. We can merge orders, manage requests, view SKU's and assign weights and process our postage based on these details. Then at the end of the day, click dispatch and every channel and every customer is notified. I've used other tools and they are bloated, but zenstores just works. It's a system that my staff and I can't do without. It also comes with financial stats system, as it's dififcult to see overall turnover on each channel, this gives you a per day/month earnings report. Once you've integrated the sales channels, your left to integrate the majority of delivery services (inc Royal Mail & DPD). It's an amazing system that I highly recommend.

Sept. 6, 2022

We have been using Zenstores for about 4 years, they have been incredibly reliable during this time. Since we started they have added more features which helps us as we grow. The support service is responsive and helpful. The main dashboard is super user friendly, all in all a good solution for businesses starting out as well as those who are established.

Sept. 1, 2022

Help available whenever needed, which is really useful. They have a friendly team, problem solved quickly.