Rating

4.9

feedback

26

Reviews

chart

#5,212

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    15%
  • Less than a month
    58%
  • Less than a year
    19%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent technical support provided by the Zestard team, particularly mentioning Bhushan. Users appreciate the app's functionality in allowing them to easily set up gift wrap options on their online stores and customize it to their specific needs. The responsiveness and helpfulness of the support team in addressing customization requests and technical issues have been highlighted as a major strength of the app. Users also value the simplicity and effectiveness of the app in enhancing the customer experience by enabling gift wrap selections and personalized messages at checkout. However, there was one user who faced difficulties with installing the app due to a server error, resulting in a lower rating.

Highlights

Excellent technical support and responsiveness from the Zestard team
Ease of setting up gift wrap options and customization features
Simplicity and effectiveness in enhancing customer experience
Challenges faced by one user with app installation due to server error

Rating Breakdown

  • 5
    92% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (26)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2025

Bhushan did an excellent job helping us install the app properly and also provided detailed information regarding the onboarding steps. Thank you Bhushan!!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Very good and fast technical support. The app does what it supposed to do. Thank you very much!

Store

Recyco

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2024

A heartfelt thank you to the entire Zestard team for their thorough understanding of our unique needs and their swift action in meeting our expectations. Special recognition goes to Bhushan, whose dedication to exploring every possible solution and resolving all issues during the customization process was invaluable. Such committed support is truly rare. Trust in them; you won't be disappointed

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Im very pleased with the fast response and the custom request I had for them. Now I can sell gift boxes way easier and the way it is setup is very easy. The only advice would be. To add more giftboxes if possible in the future. But maybe I havent look real good in the easy app itself.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

A big thank you to the entire Zestard team for taking the time to study our specific needs and quickly meeting our expectations. A special mention to Bhushan who worked on all possible solutions and solved all problems encountered during the customization process. It's so rare to find such dedicated support. Trust them, you won't regret it :)

Using app

2 months

Total reviews

4

Average rating

4.8

All reviews

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