BE THE CHANGE review for B2B Catalog & Linesheet Maker

2 / 5

July 8, 2023

At first glance actually a cool app. But when trying to reach out for support. Nobody answers. I am now waiting 7 days.

Using app

7 days

Total reviews

5

Average rating

4.4

Developer Reply

Hello, thank you for bringing your concerns to our attention. We genuinely appreciate your initial positive remarks and sincerely apologize for any subsequent frustrations you experienced with our support service. Having reviewed your case, our records indicate that our support team did respond to your inquiries promptly. We sent replies on July 4th and July 8th, within our operating hours. We understand that the perceived wait time might have been longer, and we sincerely regret any inconvenience this may have caused. In a bid to better assist you, I've personally reached out to you again via our support channels to guide you through your concerns and address any unresolved matters promptly. Please, do check your email and connect with me so we can collaboratively work towards a suitable resolution. Your satisfaction is paramount to us, and your feedback is instrumental in improving our services. We would appreciate it if you could consider updating your review to reflect the accurate information provided and our ongoing efforts to rectify the situation. Thank you for your understanding and cooperation.

B2B Catalog & Linesheet Maker for Shopify
B2B Catalog & Linesheet Maker
3.8 star
105 reviews

Accelerate B2B sales via easy-to-use online catalog experience

Developer
Shopify App Store