Defined Life - Official Store of the Define My Day™ Planner review for Zipify Landing Page Builder
April 7, 2023
Pages not working at all at the moment. Was being helped by Justine for about 15 minutes and she suddenly stopped... "My day is ending here shortly, you've caught us at the end of our live chat hours. I will leave notes here in the ticket and someone will get to you ASAP." She said that ASAP would be about 10 minutes. It's been 7 hours so far and nothing. My ads are dead in the water with no landing page to send traffic.
Using app
About 6 years
Total reviews
2
Average rating
1.0
Hey Defined Life, We just tried giving you a call and sent a follow-up email. We hope to connect with you directly about the support you received. While we do pride ourselves on providing exceptional support we definitely let you down in this case. Since we can’t turn back time, we will learn from your experience. Our support team will be retrained on handling the end of the day and providing more exceptional support. We’re also grateful you notified us of the glitch with Zipify Pages. While the error should have been resolved more promptly we did manage to get a fix in place in under 72 hours. We do value you and are grateful for the many years you’ve used Zipify Pages. We will do everything we can to learn from this and show you that we’re a 5 star app! -Steve Passmore, Customer Support Manager
