Zocket: Facebook & Google Ads
Create & Manage instant Facebook ads, Instagram ads with AI...
Rating
4.8
feedback
18
chart
#2,758
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
28%
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More than a year
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Reviews Summary
Zocket has received mixed reviews from users. While some customers have praised the hands-on approach of the team, fair pricing, and effectiveness in creating targeted ad campaigns, others have expressed frustration with the app's services and support. Negative feedback includes issues with ad account linking, funds not reflecting properly, delays in resolving critical campaign issues, and poor communication from the support team. Customers felt that their concerns were not taken seriously, leading to wasted time and money. Despite these challenges, Zocket has been commended for its data-driven approach, expertise in advertising compliance, and user-friendly features like automated reporting and AI-driven ad creation.
Highlights
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Oct. 1, 2024
I had a truly horrible experience using Zocket. Their services didn't work as promised, and their support team was not helpful at all. I encountered multiple issues, including problems linking my ad account, not spending ads account and funds not reflecting properly in my dashboard, despite being confirmed. Even after multiple follow-ups, there were constant delays and no real solutions offered. The biggest frustration was their failure to resolve a critical issue with my campaigns not running properly. I ended up wasting over $200 in addition to 99 $ for a subscription due to their mismanagement and lack of timely responses. Their support team seemed more interested in scheduling meetings than actually fixing my problems, and the communication was extremely poor, with long gaps and vague updates. Overall, I cannot recommend Zocket. Their service is unreliable, their support is inefficient, and I felt like my concerns were never taken seriously. Save your time and money—avoid this service!
Store
My Store
Using app
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July 22, 2024
Shocked at how good Zocket is! Sheetal and the team are amazing - forget those overpriced consultants. Zocket's hands-on approach is fantastic, they really dig into your business. Prices are fair and it's already making a difference. Highly recommend!
July 21, 2024
Forget hiring a fancy designer! Zocket lets me create my own ads without breaking the bank. Plus, the designs aren't just boring – they really grab people's attention and get them to take action. That's a win-win for any small business owner like me.
July 19, 2024
I wasn't sure how to effectively advertise my Shopify store online, but Zocket's team has been amazing. They took the time to understand my business goals and create targeted ad campaigns that reached the right audience. The unlimited ad spend allowed me to test different strategies and optimize my campaigns for maximum impact. Still early days but the results are promising
July 18, 2024
I was struggling to navigate advertising restrictions on other platforms, but Zocket's expertise has been a lifesaver. They've helped me avoid getting banned and ensure my ads are compliant. Plus, the direct communication with theur team of experts is super helpful!
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