Zocket for Shopify

Zocket

AI Agents for Creative Optimization - Meta, Google & TikTok...

Rating

2.1

feedback

2

Reviews

chart

#14,072

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Zocket has received mixed reviews from users. One user had a negative experience, citing issues with the services not working as promised, lack of helpful support, problems with ad account linking and fund reflection, delays in resolving critical issues, and poor communication. The user expressed frustration with wasting money due to mismanagement and inefficiency. On the other hand, another user gave a positive review, mentioning the significant enhancement of Meta campaigns, good quality creatives, and positive impact on marketing ROI and online presence. The user expressed a desire for multi-language ad copies and insights on old campaigns.

Highlights

Negative experience with services and support
Issues with ad account linking and fund reflection
Delays in resolving critical issues
Positive impact on marketing ROI and online presence
Desire for multi-language ad copies and insights on old campaigns

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 1, 2024

I had a truly horrible experience using Zocket. Their services didn't work as promised, and their support team was not helpful at all. I encountered multiple issues, including problems linking my ad account, not spending ads account and funds not reflecting properly in my dashboard, despite being confirmed. Even after multiple follow-ups, there were constant delays and no real solutions offered. The biggest frustration was their failure to resolve a critical issue with my campaigns not running properly. I ended up wasting over $200 in addition to 99 $ for a subscription due to their mismanagement and lack of timely responses. Their support team seemed more interested in scheduling meetings than actually fixing my problems, and the communication was extremely poor, with long gaps and vague updates. Overall, I cannot recommend Zocket. Their service is unreliable, their support is inefficient, and I felt like my concerns were never taken seriously. Save your time and money—avoid this service!

Store

My Store

Using app

8 days

5 / 5 Share

Jan. 17, 2024

Been using Zocket for over a year for my Shopify store. Their targeting of specific cohorts has significantly enhanced our Meta campaigns. The creatives in image, video, and reel formats are of good quality, fitting perfectly with our brand's essence. The impact on our marketing ROI and overall online presence has been positive. Wish to see multi-language ad copies and option to view insights of old campaigns.

Using app

20 days

Total reviews

3

Average rating

4.7

All reviews

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