Zocket: Facebook & Google Ads
Create & Manage instant Facebook ads, Instagram ads with AI...
Rating
4.7
feedback
16
chart
#3,563
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
75%
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Less than a year
25%
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More than a year
0%
Reviews Summary
Zocket has received a mix of positive and negative reviews from users. On the positive side, many users praised the hands-on approach of the team, the ability to create eye-catching ads without the need for a designer, and the expertise in creating targeted ad campaigns that yield promising results. The AI-driven approach, automated reporting, and audience targeting capabilities were also highlighted as game-changers for e-commerce businesses. However, on the negative side, there were complaints about the app not working as promised, issues with ad account linking and fund reflection, delays in support responses, and mismanagement leading to wasted money. Some users felt that the support team was more focused on scheduling meetings than resolving critical issues, and communication was lacking in terms of timeliness and clarity.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 1, 2024
I had a truly horrible experience using Zocket. Their services didn't work as promised, and their support team was not helpful at all. I encountered multiple issues, including problems linking my ad account, not spending ads account and funds not reflecting properly in my dashboard, despite being confirmed. Even after multiple follow-ups, there were constant delays and no real solutions offered. The biggest frustration was their failure to resolve a critical issue with my campaigns not running properly. I ended up wasting over $200 in addition to 99 $ for a subscription due to their mismanagement and lack of timely responses. Their support team seemed more interested in scheduling meetings than actually fixing my problems, and the communication was extremely poor, with long gaps and vague updates. Overall, I cannot recommend Zocket. Their service is unreliable, their support is inefficient, and I felt like my concerns were never taken seriously. Save your time and money—avoid this service!
Store
My Store
Using app
8 days
July 22, 2024
Shocked at how good Zocket is! Sheetal and the team are amazing - forget those overpriced consultants. Zocket's hands-on approach is fantastic, they really dig into your business. Prices are fair and it's already making a difference. Highly recommend!
July 21, 2024
Forget hiring a fancy designer! Zocket lets me create my own ads without breaking the bank. Plus, the designs aren't just boring – they really grab people's attention and get them to take action. That's a win-win for any small business owner like me.
July 19, 2024
I wasn't sure how to effectively advertise my Shopify store online, but Zocket's team has been amazing. They took the time to understand my business goals and create targeted ad campaigns that reached the right audience. The unlimited ad spend allowed me to test different strategies and optimize my campaigns for maximum impact. Still early days but the results are promising
July 18, 2024
I was struggling to navigate advertising restrictions on other platforms, but Zocket's expertise has been a lifesaver. They've helped me avoid getting banned and ensure my ads are compliant. Plus, the direct communication with theur team of experts is super helpful!
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