Zocket for Shopify

Zocket

AI Agents for Creative Optimization - Meta, Google & TikTok...
View on App Store
Zocket
Rating
2.1
Feedback
2
Reviews
Chart
#12,014
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Zocket has received mixed reviews from users. While some users have had a negative experience with the app, citing issues with services not working as promised, unhelpful support team, delays in resolving critical issues, and poor communication, others have praised Zocket for enhancing their Meta campaigns with specific cohort targeting, high-quality creatives, and positive impact on marketing ROI and online presence. Users have expressed a desire for multi-language ad copies and the option to view insights of old campaigns.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 100%
Less than a year 0%
More than a year 0%
All reviews
1 / 5 Share
Oct. 1, 2024

I had a truly horrible experience using Zocket. Their services didn't work as promised, and their support team was not helpful at all. I encountered multiple issues, including problems linking my ad account, not spending ads account and funds not reflecting properly in my dashboard, despite being confirmed. Even after multiple follow-ups, there were constant delays and no real solutions offered. The biggest frustration was their failure to resolve a critical issue with my campaigns not running properly. I ended up wasting over $200 in addition to 99 $ for a subscription due to their mismanagement and lack of timely responses. Their support team seemed more interested in scheduling meetings than actually fixing my problems, and the communication was extremely poor, with long gaps and vague updates. Overall, I cannot recommend Zocket. Their service is unreliable, their support is inefficient, and I felt like my concerns were never taken seriously. Save your time and money—avoid this service!

Store Using app Total reviews Average rating
My Store 8 days
5 / 5 Share
Jan. 17, 2024

Been using Zocket for over a year for my Shopify store. Their targeting of specific cohorts has significantly enhanced our Meta campaigns. The creatives in image, video, and reel formats are of good quality, fitting perfectly with our brand's essence. The impact on our marketing ROI and overall online presence has been positive. Wish to see multi-language ad copies and option to view insights of old campaigns.

Store Using app Total reviews Average rating
Right4Paws 20 days 3 4.7

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