Zoho Survey
Send unlimited customer feedback surveys, find happy customers
Rating
1.0
feedback
2
chart
#13,617
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
100%
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Less than a month
0%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight significant issues with functionality and customer support. Users reported that the app did not work as expected, despite being close to meeting their needs. Additionally, there were complaints about the lack of response from customer support, with users expressing frustration over unanswered emails.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 6, 2021
This was almost exactly what I needed, except nothing worked. Did a few tests, but nothing. Wish it worked.
Using app
About 2 hours
Total reviews
3
Average rating
3.0
Hi, sorry for the inconvenience. It shouldn't have happened. Could you please write us ([email protected]) your survey account email address and issue you faced during the evaluation of Zoho survey app so that we can sort out the issue?
June 4, 2020
can't send the survey by the customer list, contact their support without any reply. till now still haven't replied my email,
Hi, Sorry to hear this. We have already replied to your email. Reply was sent your store registered email address. After some Shopify update customer build actions (Send survey) is not showing. This has to be fixed by Shopify team. We have already contacted and reported the issue. We will update you once we get reply from Shopify support. If you haven't received our response please contact us directly at [email protected]
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