Wixpa Customer Accounts & B2B
The Shopify App has received overwhelmingly positive reviews regarding its customer support. Users have praised the quick response times and dedication of the support team members, such as Hammad, Katherine, Lauren, March, and others. The app itself is described as easy to use, practical, and beneficial for enhancing the customer experience on Shopify stores. Customers appreciate the features for managing accounts and the improvements in repeat orders. However, there is a negative review mentioning difficulties in setup and skepticism towards the promised advanced customer account page. Overall, the app is highly recommended for its functionality and exceptional customer service.
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Amazing Customer Support! Had a small issue that was fixed in minutes by Hammad. Support was really reactive and texted back in seconds!!
Thank you so much for your kind words! 🌟 We’re thrilled to hear Hammad could resolve your issue quickly. Your appreciation means a lot to our team! 🙌💖
It's hard to setup, and their "Advanced customer account page" promise is a scam. Don't even waste your time. Support was useless.
Sorry to hear that. We've already provided the documentation link—just follow the steps to set up your customer account. If you need further assistance, feel free to contact live chat support; they’ll be happy to help. Also, please avoid using the term "scammer"—we are a reliable company committed to developing industry-standard solutions.
Une app facile à utiliser, intuitive et adaptable au contenu, exactement ce qu'on cherchait
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que l’app réponde à vos attentes. 🌟 Facile, intuitive et adaptable, c’est exactement ce que nous visons ! 🚀 N’hésitez pas à nous contacter si vous avez besoin d’aide. ✨
amazing customer service, helping a lot so far
Thank you for your kind words! 😊 We're so glad to hear that our customer service has been helpful. 🌟 We're always here to support you—don’t hesitate to reach out anytime! 🚀✨
Lauren helped me get the app installed via Google Meetings. Excellent Service.
Thank you for sharing your experience! 😊 We’re glad Lauren could assist you with the app installation via Google Meetings. 🌟 Excellent service is what we aim for! 🚀 Feel free to reach out if you need more help. ✨
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