Rating

1.8

feedback

4

Reviews

chart

#13,846

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    25%

Reviews Summary

The reviews for the Zonkraft app on Shopify are mixed, with both positive and negative feedback from users. Some users have expressed frustration with the lack of response from customer support, citing issues with account connectivity and product quality. On the other hand, there are also glowing reviews praising the app for its exceptional features and services. Users have highlighted the app's variety of colors and sizes, fast processing and shipping, commitment to local craftsmanship, competitive pricing, and top-notch quality. The responsive customer support team has also been a standout feature for many users, instilling a sense of trust and reliability in the app.

Highlights

Mixed reviews with positive and negative feedback
Issues with customer support and product quality
Variety of colors and sizes, fast processing and shipping
Commitment to local craftsmanship and quality
Responsive customer support and competitive pricing

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 7, 2024

I have emailed and sent messages on their site. NOTHING! i have been having a problem that account will not connect to store. just stopped work. NO HELP AT ALL it has been a month now

Using app

18 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 13, 2024

Product quality was sub par. Customer support even worse. I messaged the company about my concerns regarding chipped paint and the fact that they didn't bother cleaning the burs off the back of the item before painting and never received a response. Very dissatisfied. I just can't in good conscience offer these products in the current state. Maybe if they make the necessary changes in production and customer satisfaction I will return. For those saying zonkraft product are made in the USA, they are in fact made in Turkey. This is not a problem for me at all, nor should it be for you. But if you are telling your customers that they are made in the USA, they are not.

Using app

24 days

Total reviews

9

Average rating

2.0

5 / 5 Share

Aug. 9, 2023

I have been using the Zonkraft app for my Shopify store, and I am absolutely thrilled with the experience it offers. As a metal art drop shipper, Zonkraft has exceeded my expectations in every way possible. Whether I'm designing my own metal art pieces or selecting from the pre-designed options, Zonkraft never fails to impress. The variety of colors and sizes they offer ensures that I can cater to a diverse customer base, allowing me to customize products to perfection. One of the standout features is that all the metal art pieces are proudly made right here in the US. This commitment to local craftsmanship not only reflects positively on my business but also resonates with my customers. Speed is of the essence in the eCommerce world, and Zonkraft understands that well. The lightning-fast processing and shipping they provide are truly commendable. My orders are processed and dispatched in record time, which undoubtedly contributes to the overall satisfaction of my customers. What truly sets Zonkraft apart is its exceptional level of responsiveness. Anytime I've had a question or needed assistance, their support team has been there with prompt and helpful responses. This level of customer service has instilled in me a deep sense of trust and reliability. Speaking of trust, Zonkraft manages to strike the perfect balance between competitive pricing and top-notch quality. In the competitive landscape of drop shipping, their pricing is incredibly competitive, without compromising on the quality of the metal art pieces. My customers consistently receive products that are not only visually stunning but also built to last. Over the last few months, my experience with Zonkraft has been nothing short of extraordinary. From the ease of use of the app to the outstanding range of metal art designs, impeccable processing, and shipping speed, along with the attentive customer support, this app is a game-changer for my business. If you're looking for a metal art drop shipping solution that checks all the boxes, Zonkraft is unequivocally the way to go.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 23, 2023

Best metal print on demand app ever! thank you so much. they are too fast and their price is the best on the market.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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