Heaven of Sound review for Zotabox: Promote & Convert 20+

Dec. 21, 2022

UPDATE: After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating! We are long time customers of Zotabox and we really love their large variety of tools, like banners, popups, promo boxes, tabs, etc. BUT: since about one year their back bone became very unstable. This year alone, we lost several times for hours and longer connectivity to their service, unfortunately exactly during peak sales season like Black Friday and Christmas. They host their service on a Cloud server which seems to be not quite reliable. After contacting the developers several times, so far we have not seen any major improvement. The latest incident lasts alreday over 24 hours with no service anymore. If Zotabox service is not majorly improving their availibity we will have to move on to a different app. So sad...