Rolling BBQ Grill review for 17TRACK Order Tracking

2 / 5

Aug. 25, 2023

I used to like this app when it was free. but now they've made it paid on top of it, their most cheap paid plan has like 100 orders per month which is measly and utter crap. It's astonishing how this app boasts about its 'features', only to hide them behind an insurmountable paywall. They offer a measly free trial that's about as useful as a leaky bucket. It's like walking into a bakery, smelling the fresh bread, but being told you can only see the menu without a coin to spare. A masterclass in how not to win customers.

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi dear friend, Thank you so much for choosing 17TRACK, we noticed that you have been installing 17TRACK for months. We are really sorry for the bad experience you had during using the app. With the ongoing product upgrades, we applied the new plan subscriptions in June. Last year, 33 major iterations were released, we enriched APP with more features, as well as optimized and iterated each core section several times. For example, transiting to the embedded version, advancing customization of tracking page and email notifications, adding Buyer Protection service and Auto-correction of shippers, and powerful data analysis features etc. As you know, every coin has two sides, if 17TRACK keeps optimizing and adding more useful and practical features for our users, high research and development costs will be needed. We need support and understanding from our users, and we promise that we will not let 17TRACK users down. We will always committed to offering the best tracking experience! Thanks again for your heartfelt feedback, we really appreciate that and sincerely hope we can get understanding from you. Best Regards, 17TRACK team

17TRACK Order Tracking for Shopify
17TRACK Order Tracking
4.9 star
3,970 reviews

#1 Global order tracker, track order to reduce WISMO

Developer
Shopify App Store