Revazen review for 17TRACK Order Tracking
Aug. 26, 2023
slow customer support. over all good app. we mistakenly deleted the app and it removed our free trial when we installed again.
Hi, dear friend, Thank you for choosing 17TRACK, and sorry for bringing you the inconvenience! I believe the free trial is now still available for you, my friend. Please don't worry. We've already processed the request soon after you contacted us on chat, and an Email was sent in case you missed out on the message. We'll surely keep optimizing the customer service to provide a better experience for you. We never meant to remove any benefit from you, however as a Shopify Partner we should not keep the user's data after uninstall. If you need any assistance, just contact us and we'll try our best to minimize the impact. Thanks again for leaving your genuine feedback, and let us know with any other questions you may have. Sincerely, Team 17TRACK