CUSTOMIZE THIS review for 17TRACK Order Tracking
Dec. 27, 2023
I can’t say I would or not at this time. Why? Because this app isn’t for novice without understanding of terminology and how to understand how to use it if you never dropped ship before. I just didn’t understand the process. My trial period was very wed up trying to understand how to use the app. I have orders without tracking numbers and customers are looking for this info and I don’t have answers. I believe before anyone wanting to open an e commerce should strongly consider getting a CLEAR UNDERSTANDING of how all the moving parts what terminology means and how to use app’s effectively and actually build a website as the test of understanding. Thank you for extending my trial. I’ll try to apply my understanding by creating a functional tracking system using 17TRACK. Right now I still don’t have a working tracking system. I will rate this app again prayerfully giving it 5 stars Thanks again for the opportunity to give feedback on my experience with 17TRACK.
Dear Customer, We apologize for the late response and we are very thankful for your feedback. We sincerely regret that you did not have a pleasant experience while using our app. Regarding the issue you mentioned, we have updated our guidelines to improve the experience for new users. If you are willing to give us another chance, we invite you to reinstall our app and provide us with your feedback on the improved experience. Additionally, for information on How does 17TRACK work, you can also refer to our Help Center:https://trackcenter.crisp.help/en/article/how-does-17track-work-how-do-i-get-started-134mpbu/ We greatly value the feedback and suggestions from every one of our users, as this is the primary focus for our 17TRACK app's updates. We are dedicated to the success of every customer and to providing an enhanced track experience. Should you have any further questions, please do not hesitate to contact us, and we will endeavor to assist you as swiftly as possible. Wishing you a joyful and pleasant day. Best regards, 17TRACK Team
