8returns ‑ Returns portal for Shopify

8returns ‑ Returns portal

8returns - Returns portal

Rating

5.0

feedback

18

Reviews

chart

#2,233

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    28%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the 8returns Shopify App are overwhelmingly positive, with users praising its ease of use, efficient return process, and excellent customer support. Users appreciate the app's integration with Xentral ERP, time-saving features, and the ability to automate tasks, such as status updates and refunds. The app's frontend UX, Shopify integration, customization options, and paperless returns are highlighted as key benefits. Additionally, users commend the app for reducing customer inquiries, offering exchange options, and providing a user-friendly dashboard.

Highlights

Ease of use, efficient return process, excellent customer support
Integration with Xentral ERP, time-saving features, automation of tasks
Frontend UX, customization options, paperless returns
Reduction of customer inquiries, exchange options, user-friendly dashboard

Rating Breakdown

  • 5
    100% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 26, 2024

Die Integration lief reibungslos, da das Team dabei tolle Unterstützung geleistet hat! Es werden alle Funktionen geboten, die für uns notwendig sind und alles läuft bisher sehr gut. Das bisherige Feedback unserer Kunden ist ebenfalls positiv.

Store

midoya

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Dank Dir vielmals für das Feedback. Freut mich sehr, dass Du & Deine Kunden happy seid!

5 / 5 Share

June 18, 2024

Die App ist ein absoluter GameChanger! Retourenquote vom ersten Tag an sichtlich verbessert. Für alle E-Commerce Shop Betreiber ein absolutes MUSS!

Store

BIRGANI

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Dank Dir vielmals für Dein Feedback zu unserer App. Das bedeutet uns total viel. Wir freuen uns, Euch an Board zu haben!

5 / 5 Share

May 27, 2024

great app, very easy to use. Nila was very helpful and very quick to respond and sort any issues.

Using app

27 days

Total reviews

13

Average rating

4.6

Developer Reply

Thank you for your review. Happy to help. Don't hesitate to contact [email protected] should you have any further inquiries.

5 / 5 Share

May 22, 2024

Super App! Wir können diese App jedem nur wärmstens empfehlen, der Wert auf einen unkomplizierten und effizienten Rückgabeprozess legt. Die Benutzeroberfläche ist intuitiv und benutzerfreundlich gestaltet. Das Onboarding sowie die Beratung durch den Support sind blitzschnell und sehr gut gestaltet. Bei einer Frage wurde mir umgehend und freundlich geholfen. Das Team hinter der App ist kompetent und sehr hilfsbereit, was den gesamten Prozess noch angenehmer macht.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Danke vielmals für Dein Feedback. Das ist total motivierend :)

5 / 5 Share

April 4, 2024

Great app, great support team. We use 8Returns specifically due to its integration with Xentral ERP - once we cor a customer creates a return in 8Returns it is automatically added and updated in Xentral. It saves a lot of time, effort and manual work by our customer service team.

Store

3Bears

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your continued support! We love hearing your feedback! 💚 Happy to see that the Xentral integration works well for you.

All reviews

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