8returns ‑ Returns portal for Shopify

8returns ‑ Returns portal

8returns - Returns portal

Rating

5.0

feedback

18

Reviews

chart

#3,027

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    28%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the 8returns Shopify App are overwhelmingly positive, with users praising its seamless integration, helpful support team, and efficient return process. Customers have highlighted the app's user-friendly interface, time-saving features, and the ability to automate tasks, such as updating returns in Xentral ERP. The support provided by the 8returns team is consistently commended for being competent, quick, and friendly. Users appreciate the options for exchanges, store credits, and refunds, all managed automatically through Shopify integration. However, some users mentioned room for improvement in handling defect returns and customization options.

Highlights

Seamless integration and efficient return process
Helpful and quick support team
User-friendly interface and time-saving features
Automated tasks and Shopify integration
Room for improvement in defect returns and customization options

Rating Breakdown

  • 5
    100% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 26, 2024

Die Integration lief reibungslos, da das Team dabei tolle Unterstützung geleistet hat! Es werden alle Funktionen geboten, die für uns notwendig sind und alles läuft bisher sehr gut. Das bisherige Feedback unserer Kunden ist ebenfalls positiv.

Store

midoya

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Dank Dir vielmals für das Feedback. Freut mich sehr, dass Du & Deine Kunden happy seid!

5 / 5 Share

June 18, 2024

Die App ist ein absoluter GameChanger! Retourenquote vom ersten Tag an sichtlich verbessert. Für alle E-Commerce Shop Betreiber ein absolutes MUSS!

Store

BIRGANI

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Dank Dir vielmals für Dein Feedback zu unserer App. Das bedeutet uns total viel. Wir freuen uns, Euch an Board zu haben!

5 / 5 Share

May 27, 2024

great app, very easy to use. Nila was very helpful and very quick to respond and sort any issues.

Using app

27 days

Total reviews

13

Average rating

4.6

Developer Reply

Thank you for your review. Happy to help. Don't hesitate to contact [email protected] should you have any further inquiries.

5 / 5 Share

May 22, 2024

Super App! Wir können diese App jedem nur wärmstens empfehlen, der Wert auf einen unkomplizierten und effizienten Rückgabeprozess legt. Die Benutzeroberfläche ist intuitiv und benutzerfreundlich gestaltet. Das Onboarding sowie die Beratung durch den Support sind blitzschnell und sehr gut gestaltet. Bei einer Frage wurde mir umgehend und freundlich geholfen. Das Team hinter der App ist kompetent und sehr hilfsbereit, was den gesamten Prozess noch angenehmer macht.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Danke vielmals für Dein Feedback. Das ist total motivierend :)

5 / 5 Share

April 4, 2024

Great app, great support team. We use 8Returns specifically due to its integration with Xentral ERP - once we cor a customer creates a return in 8Returns it is automatically added and updated in Xentral. It saves a lot of time, effort and manual work by our customer service team.

Store

3Bears

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your continued support! We love hearing your feedback! 💚 Happy to see that the Xentral integration works well for you.

All reviews

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