All reviews

Rating Breakdown

  • 5
    93% (189 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

Feb. 17, 2014

If only all apps were as simple and effective as Abandon Aid. Bottom line is Abandon Aid works and sales are higher because of it. I was surprised that so many customers were brought back to complete checkout after initially abandoning the cart. The setup is super easy and if you need any help or want to offer feedback, customer support is fantastic. Love the app and the people behind it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2014

Very easy to use, we installed it and a week later recovered our first order. The app pays for itself.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2014

Very Easy to get set up and excellent customer service!! I love the way you can personalize it!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2014

FANTASTIC! We were on the fence before purchasing the app, but it has paid for itself many times over (and we are still in our first few weeks of using it). THANKS!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2013

To be fair, thought we'd use this on trial and then probably not bother after that, but in the space of a week, the app has paid for itself for a year. A no-brainer really...

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2013

This is a no-brainer. Your store is leaking money from potential sales that should be yours. This app easily, automatically lets you recover it. Works very well and very responsive customer service. It's paid for itself many many times over.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2013

Excellent customer support - they respond fast to your emails. However, it is very important to note that you are only able to send the customer a *link* to their abandoned cart within the email. You are unable to actually show the customer the contents of their abandoned cart within the email. However, the guidelines were laid out in their FAQ which is available to you before you purchase their app.

Using app

1 day

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 15, 2013

There are many useful apps for Shopify stores, but very few that can be considered absolutely critical. Abandon Aid is one of those critical few. With a 25% recovery rate and flawless performance over the last 9 months I just couldn't be happier. On the two occasions that I needed some support the response was lightning fast.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2013

Abandon Aid hands down is the best recover app on shopify, Pays for its self every month. Simply Awesome. Highly Recommended!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2013

Recovered 2 orders already, great app!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2013

I love this app. It is simple, effective and best of all works beautifully. The carts recovered more than pays for it. 5*

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2013

Abandon aid is easy and effective. Simple as that. Orders get recovered, and if not, I get valuable info from the customer to help me build a better store.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2013

Easiest app ever, and paid for itself in hours. Within 24 hours we'd saved enough abandoned carts to make a profit to pay for this program for the next 5 years here at www.xterraboards.com.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2013

Totally recommend it!! I've had many abandoned carts come back and purchase because of this app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2013

Working great. Easy to set-up and runs like a charm.

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 28, 2013

This app paid for itself many times over and we have only been using it for 3 weeks! The first recovered order was for over $200. This app is well worth the small fee.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2013

I love this little app! It is fully customizable and easy to setup. Several customers & potential customers have replied to my "Can We Help?" abandon cart email with questions. Tonight, this app helped to recover a cart that resulted in a sale! Great purchase!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2013

An excellent investment that has paid for itself over and over. Your store isn't complete without it!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2013

Simplistic, but cheap. It pays for itself several times over.

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 12, 2013

Took 1 minute to set up, has gained us many new customers, & has paid for itself over & over! Must have for ANY store!

Using app

11 months

Total reviews

5

Average rating

5.0