Appscom Team & About Us Page for Shopify

Appscom Team & About Us Page

Describe Your Brand and Team with Beautiful About Us Page.

Developer

Rating

2.4

feedback

16

Reviews

chart

#3,290

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    19%
  • Less than a year
    44%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify app are mixed, with some users expressing disappointment in its functionality and customer support, while others find it useful and easy to use. One common theme among the negative reviews is the lack of response from customer support, with users mentioning long wait times or no response at all. Issues with customization, font selection, and page rendering were also highlighted as drawbacks. On the positive side, users appreciated the simplicity and basic nature of the app, stating that it helped create visually appealing pages without overwhelming them with unnecessary features. Some users found the app to be a time-saver and praised its functionality and ease of installation.

Highlights

Disappointing customer support and lack of responsiveness
Issues with customization and functionality
Simplicity and ease of use
Visually appealing layout
Time-saving and basic functionality

Rating Breakdown

  • 5
    19% (3 ratings)
  • 4
    19% (3 ratings)
  • 3
    6% (1 ratings)
  • 2
    12% (2 ratings)
  • 1
    44% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

April 14, 2023

I'm really sad this app didn't work out. It looked like it was going to be exactly what I needed but ended up being a let down. The font selection doesn't change the font style. The text sizes won't change unless you pick different header layouts, most of which are way too big. The text I entered ended up being aligned in a strange, almost illegible way, and it couldn't be edited to work correctly. Overall, I only had the app downloaded for maybe 10 minutes. Based on the reviews, I didn't bother trying to reach out to customer support as it appears to be non-existent.

Using app

4 minutes

Total reviews

2

Average rating

2.5

Developer Reply

Dear User, We are really sorry to hear about your experience with our app. Yes, it is likely that you didn't reach out to our support for any kind of assistance by seeing the previous reviews. But if you look at those reviews you will see all those were from February 2020 and before. We, the Appscom team have acquired this app from the previous owner. Since the app was not maintained properly, users left some negative feedback. The Appscom team is working hard to fix the issues of the app and make it the best one in Shopify. We have already made some fixes and updated the app. Appscom support team is always ready to provide the best customer support to the users. So, we would request you not to judge the app by seeing the app's previous reviews. You are always welcome to reach out to our customer support for any sort of assistance.

1 / 5 Share

Feb. 2, 2020

This app is very unstable and often does not work. Tried contacting them several times, even asked Shopify to contact them. No response at all to any of us. Very disappointing, cannot recommend this.

Using app

3 months

Total reviews

5

Average rating

2.6

Developer Reply

Dear User, We know it's very late to reply to your review. We think it's better to reply late than never. We, the Appscom team have acquired this app and updating it for a better user experience. Our team is always concerned about the users' satisfaction. If you are still using our app, we would request you to reach out to us for any assistance. Kind Regards Appscom Support Team

4 / 5 Share

Jan. 29, 2020

I really enjoy this app! It's not complicated and is not filled with so much stuff that you're not going to use. It is pretty basic but I think that helps to not overload your page with so much content that no one will ever use.

Using app

About 2 months

Total reviews

3

Average rating

4.7

1 / 5 Share

Oct. 27, 2019

This app has a HORRIBLE customer support! They wont reply for months if you need customization help. Really disappointed

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Dear User, We know it's very late to reply to your review. We think it's better to reply late than never. We, the Appscom team have acquired this app and updating it for a better user experience. Our team is always concerned about the users' satisfaction. If you are still using our app, we would request you to reach out to us for any assistance. Kind Regards Appscom Support Team

1 / 5 Share

July 4, 2019

Makes really nice pages but it wont upload to my site. I follow the steps to add it and my about us just says oops something went wrong.

Using app

2 months

Total reviews

2

Average rating

3.0

All reviews

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