Accessibility Assistant
Accessibility App for Shopify Store | EAA, ADA, WCAG &...
Rating
5.0
feedback
34
chart
#4,463
All reviews
Review RSS Feed
Dec. 20, 2023
We love this app! Customer service went above and beyond to customize our icon for us. Responsive, quick, easy to work with. Thank you!
Thank you so much for your review. We always do our best to deliver best services. We're also launching HelpDesk and 24X7 Support system to give a quickest service.
Aug. 4, 2022
No product support. The app stopped working. There is no phone number to call and we have had zero responses from many emails. No help whatsoever.
Thank you so much for your review. Yes, We don't have 24X7 Support over the call. Instead we support on email within 24 hours in case of any issues. We received only one email from you 9 hours ago and we are looking into your issue. Thank you so much for your patience and let us know in case if you have more details about the issue you are facing.
June 21, 2025
I tested lots of Accessibility apps and this one is the best It also looks clean and minimal.
Thank you so much for your review. We always do our best to deliver best services.
Sept. 15, 2021
I installed this app for accessibility compliance. I upgraded to the low monthly price to customize the colors and make it look nice on my website. Super happy with it. Had one technical difficulty that was readily fixed by the developer at no charge. This is one of those issues that just makes me sleep better at night knowing I have an ADA-friendly site.
Thank you so much for your review. We always do our best to deliver best services.
Aug. 3, 2021
The app is really working well for my store and also the support is very helpful. They helped me with some of the issues there.
Thank you so much for your review. We always do our best to deliver best services.
May 12, 2021
I wasn't being able to find the app on desktop version and within 24 hours of contacting them, they were able to provide quick support. Thanks!
Thank you so much for your review. We always do our best to deliver best services.
May 11, 2021
This app slows your website to a crawl. It took almost a minute for my site to load after connecting this app.
Hello, Out app doesn't reflect the speed of your website. In case of any issues, please contact us at [email protected]
June 21, 2025
GREAT APP –> simple look + does what I expected ... The customer service is also very helpful ...
Thank you so much for your review. We always do our best to deliver best services.
March 8, 2021
Very responsive and very helpful customer service. Helps ensure all visitors are able to use my site in a way that makes sense to them. Great app!
Thank you so much for your review. We always do our best to deliver best services.
Feb. 8, 2021
I am very impressed with the support team. They helped us with a customization request. Thanks for the app.
Thank you so much for your review. We always do our best to deliver best services.
Aug. 21, 2020
Great app! They worked with us on the accessibility of our site. They are really responsive and take care of your needs.
Thank you so much for your review. We always do our best to deliver best services.
July 20, 2020
A great and vital app for any site. In addition, the team is great and responsive. I needed their tab moved just a little as to not interfere with the photo tabs and they moved it without question nor hesitation. ;-) Ralph Turchiano CEO AlchePharma
Thank you so much for your review. We always do our best to deliver best services.
July 10, 2020
Great support; we had an installation issue and they quickly addressed the issue. The functionality is exactly what we were looking for.
Thank you so much for your review. We always do our best to deliver best services.
Nov. 8, 2019
Great App! Takes a few seconds to install, looks beautiful in the store, and great customer support! Best one I found for Shopify.
Thank you so much for your review. We always do our best to deliver best services.