All reviews

Rating Breakdown

  • 5
    85% (80 ratings)
  • 4
    4% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    7% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2022

Highly recommend this. Sachin was very helpful - and very patient with me! He walked me through the entire process and it was very easy. Confident we are in compliance now.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

I use this software and it helps me a lot to make my website accessible to everyone, thank you very much for that

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. This gives us more encouragement to improve our service further. Feel free to get in touch with us any time. We are always happy to help you.

5 / 5 Share

Nov. 2, 2022

We installed this app to provide accessibility and also prevent lawsuits claiming accessibility problems. App works great. Easy to install. And when I had issues, Sachin was quick to resolve and went to great extents to help me. 10/5 stars!

Using app

Almost 3 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your support. We are able to grow because of customers like you. I thank you for your patience during our support chat session. We are always happy to help you.

5 / 5 Share

Oct. 28, 2022

Great experience with this app. Sachin was incredibly helpful. Easy to use and very customizable for your site design.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Although we are new to this program, we set up a zoom to assist with our accessibility statement and it was very helpful and we were guided without any problems. We were able to insert our statement right away into our website. Customer service is great so far.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. Please feel free to get in touch with us again if you need more assistance.

5 / 5 Share

Oct. 3, 2022

Works great and they offer excellent support! Thank you this helped us resolve a problem we had with accessibility. Simple, easy solution!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

This app has user friendly UI for both mobile and desktop. It is fully packed with features and affordable at the same time. The customer service support was excellent. Sachin was outstanding to work. He jumped on a call with me to answered my questions around accessibility and accessibility enabler app usage. He also installed the app on my store for me. I highly recommend this app to stay accessibility compliant.

Using app

2 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 14, 2022

Horrid app to utilize, breaks right away. I would not utilize this on your store. It does not make things easier, just makes it harder

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for giving us a review. We asked you about the issue you are facing on our app in the support chat. You didn't answer it. We would request you to get it touch with us at [email protected] with more specific details about the issue that you are facing. We are happy to help you.

5 / 5 Share

Sept. 4, 2022

The app is great so far, the subscription part was a bit cumbersome due to me missing the last step but after a Zoom call it was corrected within 2 minutes. I Highly recommend this app to stay compliant with your accessibility of your website.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Very good customer service, very fast response team. Sachin was a great help, and solve / fix issues for you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Very good customer service!!! Love that the app is actually affordable unlike most accessibility apps.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2022

Great app & the support team is amazing with their hands-on assistance for any issues that come up. Sachin was outstanding to work with & helped fix the error that was occurring on my storefront quickly over one zoom call. Would recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

2 / 5 Share

June 30, 2022

I have been using this app for 3 years and it hasn't given me any problems to date. A customer recently reported to me that he/she received a delivery confirmation message that I sent. This message informed the customer that the app was "probably" not active on my site. In my opinion such messages exposed the me , as app -customer to serious legal consequences, and I did not appreciate it. Fortunately, the person in the chat, connected to the app, proved to be very cooperative. Anyway, to me this mean that the subscription expiration information process must be reviewed

Using app

Over 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

June 5, 2022

I am not very tech savvy. The customer service support was excellent. Sachin was very patient and explained everything in a way that made sense. He assisted me with adding the certificate to my website and showed me the many features of the app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2022

This app is a life saver! In today's world, having accessibility is key - not only for the people that need it but also for compliance. It is truly a risk NOT to have this. Installation was super easy - support is excellent. Highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

So far so good, very easy to install. Great customer service! I had a few questions and Sachin was available immediately to answer them and help me along the way.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2022

This app is easy to install and set! The support is very quick. I got an support immediately when I asked my issue via chat window.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

Had issues installing it but after worked as intended. Sachin jumped on a call with me and worked out the issues.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

Great app. Best one found on App Store and reasonably priced. Wonderful customer service as well. Thank you

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2022

Let me be very clear, the app is wonderful. It was a seamless install, and I saw absolutely no reduction in speed for our site. There are so many features, and it becomes obvious after a little exploration of the app exactly how useful this app is for those of us who might require some accessibility assistance. Our entire team was so pleased with the product and how it enhanced our website by making it more accessible to those who might need it. Congratulations to the developers of this app, and for making it reasonably priced for a small business like ours. I would encourage every shopify store to add this app to their storefront.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to see that you have gives us higest rating. This gives us courage to improve our performance much more.