All reviews

Rating Breakdown

  • 5
    99% (71 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

April 11, 2024

Great app. Seriously wonderful and resolved our ADA related issues instantly. Saved ourselves thousands of dollars in lawyer and design fees.

Using app

28 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Great app and saved us from a lawsuit. No one is safe from these lawsuit trolls.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Fantastic development team. We were able to deal with opposing counsel's troll lawsuits much faster and cheaper than paying our own lawyer to review and recommend suggestions.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Excellent app. Easy to use and affordable. Definitely a great way to make the website more accessible.

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 6, 2023

One of the only apps to actually do automated alt-text for your store. Worth doing it just to select this solution.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Great to use so far. Not the cheapest option, but instant setup and based on our counsel's feedback the most thorough option we were able to test on the app store.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 31, 2023

Installation was seamless, was easy to customize to match my store, and on-boarding support from James was 10/10. Thank you! Would love if an analytics feature can be added so we can track conversions attributable to customers that used the widget.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2023

I did a lot of research into Accessibility widgets, Accessibility Spark had the highest review ratings but was more expensive than some of the others. I can tell you that its worth every penny! The installation was painless, the product does exactly what we need it to and within 24hrs our site was ADA Compliant (with audit as proof). We needed a little extra help adding some special features and James from the Accessibility Spark team jumped in and gave us immediate support. I VERY rarely write reviews, but this company and its product deserve recognition, bravo! keep up the good work. Truly grateful. Ryan, Tree Juice Maple Syrup

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Swift response and excellent customer support. James was very courteous and helpful in walking us through a custom setup. Thank you!

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

June 5, 2023

This app is absolutely phenomenal for providing ADA and WCAG standards. After talking to one of the developers and integrating it we were totally sold on offering the best to all our customers no matter their disability. We are proud to be one of the first in the pet industry to fully support meet the ADA guidelines for a website. Thanks Accessibility Spark for making such an incredibly well thought out app!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2022

The app was very easy to install. But more importantly, the customer support has been great because James has given us lots of great information which is important since we have been served. All I can say, if your site is not accessible, there are trolls out there searching for Shopify sites. I do wish Shopify would do more to protect the store owners

Using app

12 days

Total reviews

11

Average rating

4.5

5 / 5 Share

March 29, 2022

Fast response times. I am in PST and was getting messages from James at 830pm at night, which was really nice of him.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

As someone with a family member with disabilities that affect their online experience I was very happy to see a big company make a real effort to help with online accessibility! We're happy to support this company and we love their app. Easy to use, easy to set up, and amazing support.

Using app

13 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Used this app at the recommendation from a lawyer as I am an online seller selling in the US. Easy to use and fits all the ADA and WCAG requirements for online sellers with just a few clicks. Really helpful dev team when they answered some questions before I started the trial.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Great to use, easy to set up, and one of the best designed apps I think on the Shopify app store right now.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

Not the cheapest app out there, but 100% worth the price. Tried the other accessibility related options that's out of the box and nothing came even close. The only things that came close were $500-1000+ enterprise options that work for Fortune 500 companies. Fantastic to have an option for the little guy.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Very happy with this accessibility solution. Easy to install and easy for our customers to spot and see. Lots of customizability as well to match my stores's branding.

Using app

26 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

I installed this app for the first time when I set up my Shopify page. Many of my customers are elderly and hard of seeing. The feedback from my customers has been incredible. I haven't fully explored all the features but I feel like I've only seen the tip of the iceberg in terms of features.

Using app

12 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Wish I could give 10 / 5 for the amazing support. Implementation is actually pretty straightforward, but I was experimenting with different languages (huge plus) and ran into some issues. Turns out it was a buggy theme, but the Accessibility team walked me through it. I was worried it would be intrusive to my regular customers, but App itself is very subtle unless you're looking for it.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Tried this out as a novelty and ended up loving it. I've received some favorable comments from my customers as well.

Using app

About 2 months

Total reviews

4

Average rating

5.0