Accessibly for Shopify
View on App Store

Rating

4.8

feedback

28

Reviews

chart

#3,948

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    21%
  • Less than a year
    46%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and comprehensive features for improving website accessibility. Many users highlighted the quick response times and hands-on assistance provided by the support team. The app was commended for its user-friendly interface, customization options, and effectiveness in achieving ADA compliance. However, there were a few negative comments regarding the cost of certain features and the size of the widget, which some users found obtrusive and limiting. Overall, the app received high praise for its functionality and customer service.

Highlights

Ease of use and setup, helpful customer support, comprehensive features
User-friendly interface, customization options, ADA compliance
Cost of features, widget size and limitations

Rating Breakdown

  • 5
    89% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 23, 2024

Very easy to use and set up app! Customer support was very helpful and fast in reply.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

The team was super helpful! Would absolutely recommend them.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Amazing app. It has all the features that we need in order to make our website more accessible.

Store

Velasca

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible. Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging. If you have any questions or need further assistance, please don't hesitate to reach out. Your support means the world to us!

5 / 5 Share

Dec. 14, 2023

Team went above and beyond to get us set up and compliant! Definitely would recommend them!

Using app

8 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our team was able to assist you effectively with your setup and compliance needs. Your recommendation means a lot to us. We're committed to providing our users with the best possible service and are always here to help with any further accessibility needs you may have. Thanks again for choosing Accessibly!

5 / 5 Share

Sept. 26, 2023

Perfect, everything is functioning as expected on our end.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously. Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us. To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours. Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future. Best regards, Kaspars Milbergs CTO, Accessibly

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more