All reviews

Rating Breakdown

  • 5
    88% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)
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5 / 5 Share

Feb. 13, 2024

Amazing app. It has all the features that we need in order to make our website more accessible.

Store

Velasca

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible. Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging. If you have any questions or need further assistance, please don't hesitate to reach out. Your support means the world to us!

5 / 5 Share

Dec. 14, 2023

Team went above and beyond to get us set up and compliant! Definitely would recommend them!

Using app

10 days

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our team was able to assist you effectively with your setup and compliance needs. Your recommendation means a lot to us. We're committed to providing our users with the best possible service and are always here to help with any further accessibility needs you may have. Thanks again for choosing Accessibly!

5 / 5 Share

Sept. 26, 2023

Perfect, everything is functioning as expected on our end.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously. Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us. To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours. Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future. Best regards, Kaspars Milbergs CTO, Accessibly

5 / 5 Share

Aug. 3, 2023

Exactly what we needed! And the team there is phenomenal. Everyone should use this for their ADA Compliance.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the five-star review! We are thrilled to hear that our app has been able to meet your needs and help with ADA compliance on your website. If you have any more questions or need further assistance, feel free to reach out to us anytime Thank you again for choosing Accessibly! 🙌

5 / 5 Share

July 19, 2023

Very happy with the app, especially the quick and responsive customer support! Easy to use and easy to install

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you are happy with the Accessibly app and that our customer support has met your expectations. Our team is dedicated to providing quick and responsive assistance to all our valued users. We're delighted that you find our app easy to use and install. Accessibility is at the core of what we do, and your satisfaction motivates us to continue improving our services. Thank you for choosing Accessibly!

5 / 5 Share

July 14, 2023

Fantastic app and customer service. I had a special request that they handled for me quickly. I highly recommend this app for your ADA needs.

Using app

16 days

Total reviews

8

Average rating

4.4

Developer Reply

Thank you so much for your fantastic 5-star review of the Accessibly app! We greatly appreciate your kind words and recommendation. We're thrilled to hear that you had a positive experience with our app and customer service. Your satisfaction is our top priority, and we're always here to assist you with your ADA compliance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for your support and feedback. It means a lot to us.

5 / 5 Share

Nov. 22, 2022

Great experience with this app. User-friendly UI for both mobile and desktop and helps our website achieve Accessibility requirements. The support team is amazing with their hands-on assistance for any issues that come up.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

This app is worth every penny. Not only does it provide the functionality that every website needs, but their customer service is beyond amazing. I submitted a question regarding the app and received the most detailed responses explaining to me what the app does, what it doesn't, and ways to maximize it. Sharing what I learned: Based on the published Web Content Accessibility Guidelines (WCAG), this Accessibly app can help your website achieve compatibility. Also learned that you should scan your website using this ADA compliance tool—https://wave.webaim.org and fix the errors. Such a great app and the most helpful customer service. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dermasuri team, thank you so much for your wonderful review! If there is anything we can do for you, let us know!

5 / 5 Share

April 23, 2022

Für Ethical Made war es wichtig, dass alle Menschen unsere digitalen Angebote nutzen können, unabhängig von ihren körperlichen und geistigen Fähigkeiten. Das ADA Compliance Plugin von On the Map erfüllt alle unsere Anforderungen an die Barrierefreiheit im E-Commerce, so das auch Menschen mit Behinderung unsere Website uneingeschränkt nutzen können.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

It's a great APP that works perfectly and customer service team is exceptional. Also installing the APP with very easy. Thanks!

Store

Ecuador

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Victor, Thank you so much for this kind review, it means a lot to us!

5 / 5 Share

Nov. 17, 2021

We do not normally leave reviews for apps unless something exceptional has stood out to us. The level of customer support for this app was above and beyond when it came to helping us implement the app. Highly recommend!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Does exactly what I need for a fair price! Straight forward and I didn't feel ripped off like some of the other apps. This offers great accessibility with customizable colors and positions. The installation was easy and walked me through setting up my own accessibility statement page. Thanks for making this a no-brainer for us! You earned the 5-stars!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! Always a pleasure to help merchants out.

5 / 5 Share

Sept. 7, 2021

We know of another small company that just got sued for something like $30K for not having their website be ADA compliant, so we are glad this exists! The $5 version works great for us - had a small hiccup with the display/our search bar when first installed but Kaspars from their support team resolved it within a couple of days and was super communicative and helpful. Thanks for a great easy to use product.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! I am glad that we could help you!

5 / 5 Share

Aug. 27, 2021

Developer is quick to respond with changes/upgrades (about 2 days). I requested some changes with ARIA based on issues with accessibility checkers (e.g. Lighthouse on Chrome Developer Tools). Changes made, badda boom. Two thumbs up.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! It was great to help you and improve our Accessibly App for other stores too!

5 / 5 Share

March 29, 2021

This app has helped me make my site more accessible to customers with disabilities. It was super easy to use and customize, definitely worth the premium subscription.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

GleamnGlim, Thank you for your kind words, it really means a lot for us!

5 / 5 Share

Oct. 24, 2020

As a visually impaired creator, I wanted to accommodate all my customers/visitors when accessing my shop. This app works perfectly for that, gives the visitor control of what they experience, and adds even more accessibility than most other similar apps. I highly recommend it!

Using app

Over 1 year

Total reviews

17

Average rating

5.0

Developer Reply

Dear Deven Rue, It warms our hearts that you have selected our app to be a part of your store and we can help. Thank you so much for your kind words!

5 / 5 Share

March 27, 2020

Great support and app functionality for stores that need a non-intrusive solution to disability accessibility.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Exactly what I was looking for to assist in ensuring accessibility compliance. They've also been very helpful in assisting me customize things so it meets our site needs. Highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are very happy to help you! Thanks for the great review and let us know if there is anything else we can help you with! :-)

5 / 5 Share

Feb. 20, 2020

Super helpful team! Very responsive and can implement quickly and as needed. Thank you, Kaspars, for all of your help!

Store

Rumpl

Using app

Over 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Hi there, Thank you for the kind review :-)

5 / 5 Share

Feb. 10, 2020

Nice app that provides easy panel access for impaired users. Support was extremely responsive to a request for minor customization - We are excited to have this in place!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We are happy to help you. Do not hesitate to reach out to us in case of other questions!