LUCYD EYEWEAR review for Accessibly

5 / 5

Sept. 26, 2023

Perfect, everything is functioning as expected on our end.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously. Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us. To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours. Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future. Best regards, Kaspars Milbergs CTO, Accessibly

Accessibly for Shopify
Accessibly
4.8 star
27 reviews

Helps with ADA & WCAG Compliance. Online Store 2.0 Compatible.

Shopify App Store