Accessibly for Shopify

Accessibly

Helps with ADA & WCAG Compliance. Online Store 2.0 Compatible.

View on App Store

Rating

4.8

feedback

26

Reviews

chart

#2,411

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    31%
  • Less than a year
    42%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and exceptional customer support. Many users highlighted the app's effectiveness in making their websites more accessible and compliant with ADA requirements. The customer service team was frequently mentioned for being responsive, helpful, and going above and beyond to assist users with any issues or customization requests. Users appreciated the user-friendly interface, quick installation process, and the app's ability to cater to customers with disabilities. However, there were a few negative comments regarding the cost of certain features and the size of the widget, which some users found obtrusive and limiting.

Highlights

Positive reviews highlighting the app's functionality, ease of use, and effectiveness in achieving ADA compliance
Exceptional customer support and responsiveness of the team
User-friendly interface, quick installation process, and customization options
Negative feedback on the cost of certain features and the size of the widget
App's impact on website responsiveness and styling alterations

Rating Breakdown

  • 5
    88% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 13, 2024

Amazing app. It has all the features that we need in order to make our website more accessible.

Store

Velasca

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible. Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging. If you have any questions or need further assistance, please don't hesitate to reach out. Your support means the world to us!

5 / 5 Share

Dec. 14, 2023

Team went above and beyond to get us set up and compliant! Definitely would recommend them!

Using app

10 days

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our team was able to assist you effectively with your setup and compliance needs. Your recommendation means a lot to us. We're committed to providing our users with the best possible service and are always here to help with any further accessibility needs you may have. Thanks again for choosing Accessibly!

5 / 5 Share

Sept. 26, 2023

Perfect, everything is functioning as expected on our end.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously. Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us. To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours. Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future. Best regards, Kaspars Milbergs CTO, Accessibly

5 / 5 Share

Aug. 3, 2023

Exactly what we needed! And the team there is phenomenal. Everyone should use this for their ADA Compliance.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the five-star review! We are thrilled to hear that our app has been able to meet your needs and help with ADA compliance on your website. If you have any more questions or need further assistance, feel free to reach out to us anytime Thank you again for choosing Accessibly! 🙌

5 / 5 Share

July 19, 2023

Very happy with the app, especially the quick and responsive customer support! Easy to use and easy to install

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you are happy with the Accessibly app and that our customer support has met your expectations. Our team is dedicated to providing quick and responsive assistance to all our valued users. We're delighted that you find our app easy to use and install. Accessibility is at the core of what we do, and your satisfaction motivates us to continue improving our services. Thank you for choosing Accessibly!

All reviews

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