Accessibly
Helps with ADA & WCAG Compliance. Online Store 2.0 Compatible.
Rating
4.8
feedback
27
chart
#3,555
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
4%
-
Less than a month
22%
-
Less than a year
44%
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More than a year
26%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and exceptional customer support. Many users highlighted the app's effectiveness in making their websites more accessible and compliant with ADA requirements. The customer service team was frequently mentioned as being responsive, helpful, and going above and beyond to assist users with any issues or customization needs. Users appreciated the user-friendly interface, quick installation process, and the app's ability to cater to customers with disabilities. However, there were a few negative comments regarding the cost of certain features and the size of the widget, which some users found obtrusive and limiting.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 13, 2024
Amazing app. It has all the features that we need in order to make our website more accessible.
Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible. Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging. If you have any questions or need further assistance, please don't hesitate to reach out. Your support means the world to us!
Dec. 14, 2023
Team went above and beyond to get us set up and compliant! Definitely would recommend them!
Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our team was able to assist you effectively with your setup and compliance needs. Your recommendation means a lot to us. We're committed to providing our users with the best possible service and are always here to help with any further accessibility needs you may have. Thanks again for choosing Accessibly!
Sept. 26, 2023
Perfect, everything is functioning as expected on our end.
I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously. Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us. To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours. Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future. Best regards, Kaspars Milbergs CTO, Accessibly
Aug. 3, 2023
Exactly what we needed! And the team there is phenomenal. Everyone should use this for their ADA Compliance.
Thank you so much for your kind words and the five-star review! We are thrilled to hear that our app has been able to meet your needs and help with ADA compliance on your website. If you have any more questions or need further assistance, feel free to reach out to us anytime Thank you again for choosing Accessibly! 🙌
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