accessiBe Web Accessibility
Web Accessibility by accessiBe
Rating
4.1
feedback
14
chart
#3,757
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
21%
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Less than a month
79%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for the accessiBe Shopify app are mostly positive, highlighting its ease of installation, customization options, and excellent customer service. Users appreciate the app's ability to make their stores accessible and compliant with ADA regulations. The support team is praised for being responsive and helpful in resolving any issues that arise. However, there are some negative reviews mentioning issues with URL changes and delays in resolving technical glitches. Overall, accessiBe is recommended for its effectiveness in improving website accessibility and user experience.
Highlights
Review RSS Feed
All reviews
May 11, 2025
Seems to work pretty good but I still have issues that are not being resolved I have contacted support numerous times. At first they said to be patient that it takes a couple of days to fully relive the issues. But 4 days later still not working and now I’m being told there is a glitch. I was told to be patient again and that tech are working on it and they would contact me when it’s resolved. It has been about 4 more days now and I still haven’t received any Info. This product seems to work great and I seriously hope the issues can be resolved. Still
July 22, 2024
Super easy to install and setup, well worth it to make sure everything is setup correctly.
July 17, 2024
We are absolutely thrilled with our experience using accessiBe. This app has exceeded all our expectations in every way possible. Very easy to set up the integration and onboard. The support team is simply outstanding, providing immediate responsive and fantastic assistance whenever we need it. Their litigation support team is beyond excellent, offering unparalleled expertise and dedication. The onsite widget itself is incredibly slick and highly customizable, allowing us to tailor it perfectly to our needs. It boasts an impressive array of features that covers everything we could ever want and more. Whether it's keeping evil predatory litigators away, accessibility compliance, or user experience enhancements, accessiBe delivers on all fronts. Highly recommended!
July 15, 2024
Great customer service. Pricing is fair. Implementation could not have been easier.
June 19, 2024
I set it up on a test URL then changed my URL for launch and they're saying I have to buy an additional plan for $50 for the new URL and can't use the one I already paid $50 for.
Thank you for your feedback. We truly appreciate you bringing this issue to our attention. We're happy to inform you that it has been resolved. Your input is invaluable in helping us improve and better serve you. Thank you for your understanding and for giving us the opportunity to grow and support you better.
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