![Web Accessibility by accessiBe for Shopify](https://cdn.shopify.com/app-store/listing_images/9d8c36f388b9b8b17cfd52b4d714a49c/icon/CM7O5K3yloQDEAE=.png)
Web Accessibility by accessiBe
Web Accessibility by accessiBe
Rating
4.6
feedback
17
chart
#1,770
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
AccessiBe's accessWidget has received mixed reviews from users. While some appreciate its ease of installation and customization options, others have found it lacking in functionality and AI-driven adjustments. Positive aspects highlighted include the app's simplicity in setting up, customer support, and assistance in meeting accessibility standards. On the other hand, negative feedback revolves around the app's limited customization, superficial adjustments for ADA and WCAG compliance, and issues with errors and trial removal. Despite the mixed reviews, many users still recommend accessiBe for its overall ease of use and assistance in achieving accessibility compliance.
Highlights
Rating Breakdown
All reviews
June 19, 2024
I set it up on a test URL then changed my URL for launch and they're saying I have to buy an additional plan for $50 for the new URL and can't use the one I already paid $50 for.
May 16, 2024
Expecting a comprehensive accessibility solution, I was let down by accessiBe's accessWidget. Although touted as easy to use and install, the actual functionality leaves much to be desired. The AI seems to miss critical elements that affect ADA and WCAG compliance, putting my business at risk. Moreover, the promised "no extra work, resources, or expenses" turned out to be false, as I had to hire a consultant to address numerous issues the widget overlooked. The customization is superficial at best, failing to align with specific accessibility needs. Overall, a frustrating and ineffective tool.
May 9, 2024
i got a lot of help from many persons but no one can help with my error, and then my trial was removed before I can use it for one moment, and then i was told my site was remov ed from being accessibe. I write to support 4-5 emails but no lock. Daniel Cotler said he would help me but the error is still there. someone called josh zak closed my question as soon as I asked it, not sure if this was a mistake, but disapointing because it seems better price.
May 7, 2024
I installed accessiBe's accessWidget hoping it would simplify ADA compliance for my Shopify store, but it's been nothing but a headache. The widget claims to be AI-driven, yet the adjustments for screen readers and keyboard navigation are barely noticeable, causing frustration among users who rely on these tools. It's also supposed to be customizable, but the options are so limited that they don't match my brand's aesthetic at all. Installation was easy, but that's the only promise it lived up to. If you're looking for a solution that truly enhances accessibility, this isn't it.
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