accessiBe Web Accessibility

Beyond the fact that the app dramatically slowed down our website, to the point that it needed to be uninstalled, the company continues to misrepresent the legal coverage that its services provide to a website that uses it. They were forced to pay a $1,000,000 fine in 2025 to the US Federal Trade Commission due, and this is directly from the FTC's website, "to settle allegations that it misrepresented the ability of its AI-powered web accessibility tool to make any website compliant with the Web Content Accessibility Guidelines (WCAG) for people with disabilities. The Commission approved the order as final in April 2025." Lastly, I find their billing practices to be underhanded. To me, that's the trifecta: the app slows down the website, doesn't offer the legal protection they advertise, and rebills you whether you want it or not and makes cancelling very difficult. There are plenty of other providers out there, so I advise looking around.

I set it up on a test URL then changed my URL for launch and they're saying I have to buy an additional plan for $50 for the new URL and can't use the one I already paid $50 for.