Web Accessibility by accessiBe
Web Accessibility by accessiBe
Rating
4.4
feedback
21
chart
#2,926
All reviews
Rating Breakdown
Sept. 6, 2024
I feel I need to warn other owner about this., I reached out for help because I was worried about getting scammed rarely i dive deep in terms but this timeno choice, its for legal purpose app, and i found that they reserve their right to upgrade your plan themselves, in their terms within 7 days, to their sole discretion!!! Talk about a one-way scam picking in your wallet (and not cheap eithe); that’s the worse type of scam, the legal type hiding terms in their conditions. I reached out, was greeted by a bot repeating the sam thing over and over again, and after a while someone replied but completely ignored (through 3 interactions) my main concern, pastingf something completely different. And probably a template or something I was really worried about how they could just charge me more whenever they wanted, but she just went on about other stuff. this is the really concerning part paste from terms directly "If you do not implement a Subscription Upgrade within seven (7) days of such notification an automatic Subscription Upgrade will be implemented so that your Subscription is appropriate to the Subscription Plan applicable to your Customer Website (at our sole discretion)." Basicallly, they can decide to upgrade my plan and charge me more without me agreeing to it. That's not okay at all!I don’t have unlimited money, what kind of company does this i ask you! Also, they claim to have people working 9-5, but when I messaged during those hours, I still only got robot responses. It's ridiculous. The worst part was that I couldn't even close the chat window. It kept popping back up every time that annoying bot sent me the same copy paste message; it will drive you crasy believe me.
July 22, 2024
Super easy to install and setup, well worth it to make sure everything is setup correctly.
July 17, 2024
We are absolutely thrilled with our experience using accessiBe. This app has exceeded all our expectations in every way possible. Very easy to set up the integration and onboard. The support team is simply outstanding, providing immediate responsive and fantastic assistance whenever we need it. Their litigation support team is beyond excellent, offering unparalleled expertise and dedication. The onsite widget itself is incredibly slick and highly customizable, allowing us to tailor it perfectly to our needs. It boasts an impressive array of features that covers everything we could ever want and more. Whether it's keeping evil predatory litigators away, accessibility compliance, or user experience enhancements, accessiBe delivers on all fronts. Highly recommended!
July 15, 2024
Great customer service. Pricing is fair. Implementation could not have been easier.
June 19, 2024
I set it up on a test URL then changed my URL for launch and they're saying I have to buy an additional plan for $50 for the new URL and can't use the one I already paid $50 for.
Thank you for your feedback. We truly appreciate you bringing this issue to our attention. We're happy to inform you that it has been resolved. Your input is invaluable in helping us improve and better serve you. Thank you for your understanding and for giving us the opportunity to grow and support you better.
May 16, 2024
Expecting a comprehensive accessibility solution, I was let down by accessiBe's accessWidget. Although touted as easy to use and install, the actual functionality leaves much to be desired. The AI seems to miss critical elements that affect ADA and WCAG compliance, putting my business at risk. Moreover, the promised "no extra work, resources, or expenses" turned out to be false, as I had to hire a consultant to address numerous issues the widget overlooked. The customization is superficial at best, failing to align with specific accessibility needs. Overall, a frustrating and ineffective tool.
May 9, 2024
i got a lot of help from many persons but no one can help with my error, and then my trial was removed before I can use it for one moment, and then i was told my site was remov ed from being accessibe. I write to support 4-5 emails but no lock. Daniel Cotler said he would help me but the error is still there. someone called josh zak closed my question as soon as I asked it, not sure if this was a mistake, but disapointing because it seems better price.
May 7, 2024
I installed accessiBe's accessWidget hoping it would simplify ADA compliance for my Shopify store, but it's been nothing but a headache. The widget claims to be AI-driven, yet the adjustments for screen readers and keyboard navigation are barely noticeable, causing frustration among users who rely on these tools. It's also supposed to be customizable, but the options are so limited that they don't match my brand's aesthetic at all. Installation was easy, but that's the only promise it lived up to. If you're looking for a solution that truly enhances accessibility, this isn't it.
April 26, 2024
For anyone looking for a simple solution to getting your store accessible i would highly recommend accessibe. It takes a minute to set up and the team is there for you if you have any questions or need any help, as well as knowledgeable in this confusing area of online accessibility .
Thank you for your kind words! We're thrilled to hear that you found accessiBe easy to set up and our team helpful. We're here to support you in making online accessibility straightforward and effective.
March 23, 2024
I recently installed accessiBe's accessbility Shopify app on my store, and wow, was it a breeze! Literally took me just 2 minutes to get it up and running. I was genuinely impressed by the customization options available – it's like they've thought of everything to make your store not just accessible but also uniquely yours. I'm thrilled to say my store is now up to the highest accessibility standards, making it welcoming to all customers. Super happy with how easy and effective the whole process was – definitely a game-changer!
That's music to our ears—thank you for such positive feedback! We're thrilled to hear that we've achieved exactly the experience we set out to create. Your words mean a great deal to us.
March 11, 2024
Great App! We researched multiple options and there's a reason that accessiBe is at the top of the rankings. Easy to install, easy to use, easy to customize, and takes all of the headaches out of ensuring our site is ADA Compliant. 10/10 highly recommend.
Thank you so much for your kind words! We truly value your feedback as we strive to deliver the best possible experience for our customers.
March 7, 2024
Wonderful accessibility app thats easy to install, and easy to modify so it can be compatible with the colors of your website, fantastic customer support, and surprisingly helps with adding descriptions to photos so good for your SEO as well! Thank you accessiBe! Shani
Thank you for the great review! We're glad you found the app easy to use and helpful for SEO. Thanks for choosing accessiBe!
March 4, 2024
טוב זה היה מהיר. התקנתי את התוסף המדהים הזה והוא יושב לי טוב באתר. לא מפריע ולא מציק ובעיקר עוזר לעוד אנשים בעלי מוגבלויות לשוטט להנאתם באתר
Feb. 28, 2024
Was super easy to install. The customization area has alot of option's to fit our site's design and color's. Super reccomend this app really easy and great customer service
Feb. 26, 2024
We strive to make our website as accessible as possible and accessiBe appears to have a useful interface and impressive tech behind the scenes to add functionality for us. Installation is very simple, but for some reason the app didn’t work at first, so we reached out to accessiBe’s support, and it was resolved in minutes. Now the app is working on our site for the last few days without issues.
Thank you for your commitment to inclusion and for joining us on this journey toward greater accessibility. We're glad to hear that our support team resolved your issue promptly. Remember, we're always here if you have any further questions.
Feb. 15, 2024
Our website was sued and after looking at numerous solutions and the top A.D.A. website attorneys in the country, our experience with their service was a little frustrating at the beginning. More than a month of back and forth with no real solutions. We looked a different solutions however what compelled us to this company was the promise of passing all the accessibility scans and being compliant on a code level without the huge costs of hiring a coding company to redo all the code on the backend. They finally came out with a solution after 1 month and a half and everything on our website seems to be passing the compliance test, only time will tell but I commend them for making the effort the fix the issue for shopify users. For those considering Accessibe, I strongly advise using independent methods to verify compliance like google light house and wave chrome add ons, these scanning websites are used as the standard by attorneys to check before suing you.
We truly appreciate your dedication to enhancing your site’s accessibility and your proactive efforts in confirming compliance through independent methods. We’re here to support you every step of the way and commend you for your perseverance in ensuring a more inclusive digital experience for all users.
Feb. 6, 2024
Ensuring accessibility to my online store is very important, Accessibe is a great app, very easy to install, intuitive to customise and activate. The app is easy to design in a way that is suitable to my store's color palette and theme. On the matter of functionality this app is absolutely amazing, address all kinds of disabilities with very good UI. To conclude, this app is highly recommended to any store owner who value accessibility and wants to comply to the regulations.
We greatly appreciate your feedback—thank you! It's wonderful to hear that you found the app intuitive and the installation process straightforward.
Feb. 4, 2024
As a Shopify store owner, ensuring that my website is accessible to everyone, including people with disabilities, is not just a legal requirement but also a moral obligation. This is where accessiBe truly shines and has made a significant impact on my online store. From the moment I integrated accessiBe into my Shopify store, the difference was noticeable. The installation process was straightforward and didn't require any complex coding, making it accessible even to someone with minimal technical skills like myself. What stands out the most about accessiBe is its comprehensive approach to web accessibility. It automatically scans and modifies my website to comply with the Web Content Accessibility Guidelines (WCAG), making it accessible to users with various disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. One of the features I particularly appreciate is the AI-powered adjustments that cater to the needs of individuals with specific disabilities. For example, users can modify the text size, contrast, and navigation to suit their needs, ensuring a seamless browsing experience for all visitors. Moreover, accessiBe's user interface is intuitive and user-friendly, allowing visitors to easily adjust the website's accessibility settings according to their preferences. This level of customization not only enhances the user experience but also reflects positively on my brand, showcasing our commitment to inclusivity and accessibility. The impact of integrating accessiBe into my Shopify store has been profound. Not only has it increased my store's reach by making it accessible to a broader audience, but it has also improved the overall user experience, leading to positive feedback from customers. Furthermore, it has provided me with peace of mind, knowing that my store is compliant with accessibility laws, thereby reducing the risk of legal issues related to web accessibility. In conclusion, accessiBe has been a game-changer for my Shopify store. Its innovative technology, ease of use, and commitment to making the web accessible to everyone make it an indispensable tool for any website owner. I highly recommend accessiBe to anyone looking to enhance their website's accessibility and inclusivity.
Thank you immensely for your detailed feedback—it truly holds great value to us. Moreover, we're deeply grateful for your participation in our journey towards inclusivity!
Jan. 31, 2024
This app is exactly what I have been looking for! The customization options are great, I can design the app appearance according to my brand ascetics and on top of that the interface for my customers is super easy to use and meets all the regulation requirement. In addition, super easy to install and generally feels like a very high end, top quality product. In short- perfect for my needs.
Thank you so much for your wonderful feedback! We're thrilled to hear our app meets your needs so well, offering the customization and ease of use you've been looking for. Your satisfaction is our top priority, and knowing you find it a high-quality solution for your brand is truly rewarding for us. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing our app, and we look forward to continuing to support your success!