AE: Order Editing & Upsell
Let shoppers edit orders, edit address, cancel order, & upsell
Rating
5.0
feedback
217
chart
#1,013
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
80%
-
Less than a day
4%
-
Less than a month
9%
-
Less than a year
6%
-
More than a year
0%
Reviews Summary
The Account Editor app has received overwhelmingly positive reviews from users. Customers appreciate the ease of editing orders, the post-purchase upsell feature, and the reduction in support tickets. The app has been described as a game-changer for streamlining post-purchase workflows, improving customer satisfaction, and increasing average order value. Users have highlighted the responsive and helpful support team, the intuitive interface, and the overall impact on their businesses. However, some users have mentioned that the functionality provided by the app should be native to Shopify, suggesting room for improvement in the platform's default features.
Highlights
Review RSS Feed
All reviews
March 12, 2026
Phenomenal app and super easy to use. It’s been really helpful using all of the automation features. Setup was simple and everything integrates well with Shopify. Overall it’s saved our team time and improved the customer experience. Highly recommend 5/5 stars!!!!
March 10, 2026
AE has improved our operations and decreased refund-related headaches. ROI is clear—we make more and refund less. Support was incredible—fast, detailed, and genuinely helpful.
Feb. 6, 2026
We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.
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