AE: Order Editing & Upsell for Shopify

AE: Order Editing & Upsell

Account Editor: Self-Serve Order Editing App for Shopify

Rating

5.0

feedback

83

Reviews

chart

#913

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    64%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    5%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its efficiency in post-purchase order management and customer service. Users appreciate the time-saving features such as smart cancellations, order editing capabilities, and customer empowerment. The app has significantly reduced the number of support tickets, improved workflow efficiency, and enhanced overall customer satisfaction. The support team is highly praised for their professionalism, responsiveness, and effective communication, making the setup process smooth and easy for users. Overall, the app is recommended for its user-friendliness, customization options, and ability to streamline operations and improve the customer experience.

Highlights

Efficiency in post-purchase order management and customer service
Time-saving features like smart cancellations and order editing
Reduction in support tickets and improved workflow efficiency
Professionalism and responsiveness of the support team
User-friendliness and customization options

Rating Breakdown

  • 5
    100% (83 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 15, 2025

This app is a great choice for people looking for an order editing solution at an accessible price. We started with the free plan for a while and then jumped to the paid one but frankly, the additional features and priority support have been worth every penny.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

This app allowed me to upsell more to my customers and they were able to edit their orders after placing them!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

The Account Editor App is a game-changer! It's incredibly user-friendly, fast, and reliable. Editing and managing account details has never been easier. Highly recommend for anyone looking to streamline their workflow!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

Great app and team was super quick with my answering my questions. Thank you

Using app

--

Total reviews

4

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more