AE: Order Editing & Upsell
Let shoppers edit orders, edit address, cancel order, & upsell
Rating
5.0
feedback
215
chart
#1,035
All reviews
Feb. 6, 2026
We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.
Dec. 5, 2025
We’ve seen measurable ROI from upsells triggered post-checkout. Account Editor easily paid for itself in the first week. Support was incredible—fast, detailed, and genuinely helpful.
Nov. 20, 2025
Very helpful app in terms of retaining orders that may have been lost due to error.
Nov. 13, 2025
Nov. 12, 2025
My experience with this team has been very great! They have worked with me in every aspect of my migration. I appreciate their upfront and honesty on my project. I would reccoment them to anyone who is wanting a store migration or opening a new store. Thanks Edith Wray Scrapbooking With ME
Nov. 6, 2025
Nov. 5, 2025
AE let us set smart timeframes for editing and cancellations—exactly what we needed. Huge thanks to Eric for helping us get everything set up just right. The financial impact of AE was immediate—sales up, support costs down.
Nov. 5, 2025
They walked us through everything on a call—super helpful and friendly. We’ve added thousands in upsell revenue since installing. The ability to automate edits, cancellations, and upsells has saved us so much time.
Nov. 3, 2025
Tom was absolutely amazing! He took the time to explain in detail how the process would help make my store top of the line. He went the extra mile to ensure I understood every aspect of setting up and improving my Shopify store. I was very nervous at first, but he reassured me that he would keep working until my vision came to life—and he truly delivered! I’m beyond happy with his professionalism, patience, and dedication. Highly recommend Tom for anyone who wants quality work and genuine support.
Store
jesuscity
Using app
9 minutes
Oct. 27, 2025
Oct. 22, 2025
Account Editor easily paid for itself in the first week. Huge thanks to Eric for helping us get everything set up just right. We’ve significantly reduced support tickets thanks to AE's intuitive UI.
Oct. 17, 2025
The devs are great and very responsive to requests for support. I can see this app saving us a ton of money through shipping and making us more through allowing post purchase upsells