AE: Order Editing & Upsell

This is a great application!

The work was done quickly and professionally. Def recommend!!

Great product and service!

Great Application.

Excellent app to take some work away from our team and give more control to the customer to make some important changes to their orders.

Sarah and her team are great they understood our product and were always available to assist. We always had a lot of questions and she responded very quickly and always had a resolution. I could not ask for a better team to work with, and they exceeded all of my expectations. I highly recommend them to everyone.

Great app

The support team is polite, professional, and has excellent communication skills, which helped them quickly understand the problem and resolve it on the first attempt.

This was a great application to work with.

Great Application!

The Account Editor application is very nice and easy to navigate. I would highly recommend it to other Shopify users!

Amazing app!

Having features like smart cancellations and editing timeframes has reduced manual intervention significantly allowing us to focus on scaling business. This app is a game changer.

Great editor and good customer service.

This app is fantastic and is a great asset to your to your store!

Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.

"I faced an issue with setting up the timeframe for order editing, but Alan from the support team was there to help. He guided me through the process step by step, ensuring I could enable the functionality smoothly. His support made a potentially tricky setup much easier, and I’m grateful for his assistance.

Installed by IT- Geeks and an upgrade from what we previously had. Cannot wait for our customers to use this.

AE - Account Editor has completely streamlined our post-purchase experience! Before using this app, we were overwhelmed with support tickets for simple order edits like address changes and quantity adjustments. Now, customers can handle these updates themselves, and it has significantly reduced our workload. Setup was seamless, and the integration with Shopify is flawless. The interface is clean, intuitive, and mobile-friendly, making it super easy for our customers to use. This app has saved us time, improved order accuracy, and enhanced overall customer satisfaction. If you’re running a Shopify store and looking to cut down on support requests while improving the customer experience, this is a must-have!

Exciting and useful application! It allows our customers to edit their own orders, fix addresses, and manage their accounts with complete autonomy. This feature enables our customers to resolve issues immediately and with confidence. Not only does it provide a seamless and efficient solution for them, but it has also saved our customer service team valuable time by reducing the number of manual updates and inquiries. Highly recommend it for any business looking to empower their customers and streamline their operations!