AE: Order Editing & Upsell

I was skeptical at first about the claims made by this application but after using it for a while now it has become an irreplaceable part of our workflow kudos to Alan and his team for providing support through every step of the process.

I really wish I had known about this app before it has helped me and my team save so much time and resources that were spent previously on support tickets and calls, the install, the setup and the service all have been top-notch. I highly recommend this app to anyone looking for a post-purchase order management solution for their store.

Love working with the team at IT-Geek. They are killing it for us. Can't wait to continue to keep building with the IT-Geek Team.

Amazing, highly recommend! All my needs were met and I couldn't be more pleased. Our situation was a little tricky and took a little extra attention, Tom was super attentive and worked hard to make sure I was 100% pleased and everything was functioning as desired. Excellent communication and speedy service! Thank you AE!

Saves time and energy, and lets our customer feel more empowered.

These guys are amazing. Love everything they do.

Smart cancellation settings have made managing cancellations so much easier. I can customize cancellation reasons and enable them only when needed, giving me better control over the process. This feature has streamlined operations and reduced unnecessary cancellations.

Before discovering the app, I used to face issues with allowing the customers to edit the orders on their own, we used to receive a lot of support tickets for minute editing. But ever since we discovered Account Editor, it has been a boon for us helping to reduce dependency on the support staff.

This app and audit report have been really great to have.

Customers appreciate the ease with which they can modify orders, including address updates and adding products. This flexibility improves customer experience and reduces support tickets.

This is a great application!

The work was done quickly and professionally. Def recommend!!

Great product and service!

Great Application.

Excellent app to take some work away from our team and give more control to the customer to make some important changes to their orders.

Sarah and her team are great they understood our product and were always available to assist. We always had a lot of questions and she responded very quickly and always had a resolution. I could not ask for a better team to work with, and they exceeded all of my expectations. I highly recommend them to everyone.