AE: Order Editing & Upsell

Great app

The support team is polite, professional, and has excellent communication skills, which helped them quickly understand the problem and resolve it on the first attempt.

This was a great application to work with.

Great Application!

The Account Editor application is very nice and easy to navigate. I would highly recommend it to other Shopify users!

Erick helped us with the whole process setting up the upsell functions! Hopefully they add more functionalities, these are quick and efficient guys! Worth the money :)

Amazing app!

Having features like smart cancellations and editing timeframes has reduced manual intervention significantly allowing us to focus on scaling business. This app is a game changer.

Great editor and good customer service.

Bob walked me through the entire process and made it much easier for me to understand everything i needed to have fixed, i strongly recommend this application as the support team was very helpful and kind to me as well as responsive and knowledgable

This app is fantastic and is a great asset to your to your store!

Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.

When we encountered an issue during the initial setup process, the support team was incredibly responsive and immediately stepped in to assist. They guided us through the steps, addressing any challenges along the way, and their prompt action helped streamline the entire process.

"I faced an issue with setting up the timeframe for order editing, but Alan from the support team was there to help. He guided me through the process step by step, ensuring I could enable the functionality smoothly. His support made a potentially tricky setup much easier, and I’m grateful for his assistance.

The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time

Love working with this app. Great speed and simple to configure

Installed by IT- Geeks and an upgrade from what we previously had. Cannot wait for our customers to use this.

Love this! Super easy and friendly use!

Sam was absolutely incredible. He took such time and care to chat with me and go through my entire site to make sure it was exactly what I wanted and also delivered the results as well. I definitely recommend him and his team. This was a great experience !

AE - Account Editor has completely streamlined our post-purchase experience! Before using this app, we were overwhelmed with support tickets for simple order edits like address changes and quantity adjustments. Now, customers can handle these updates themselves, and it has significantly reduced our workload. Setup was seamless, and the integration with Shopify is flawless. The interface is clean, intuitive, and mobile-friendly, making it super easy for our customers to use. This app has saved us time, improved order accuracy, and enhanced overall customer satisfaction. If you’re running a Shopify store and looking to cut down on support requests while improving the customer experience, this is a must-have!