
AE: Order Editing & Upsell
Account Editor: Self-Serve Order Editing App for Shopify
Rating
5.0
feedback
58
chart
#1,406
All reviews
Rating Breakdown
Feb. 27, 2025
Sam was absolutely incredible. He took such time and care to chat with me and go through my entire site to make sure it was exactly what I wanted and also delivered the results as well. I definitely recommend him and his team. This was a great experience !
Feb. 27, 2025
AE - Account Editor has completely streamlined our post-purchase experience! Before using this app, we were overwhelmed with support tickets for simple order edits like address changes and quantity adjustments. Now, customers can handle these updates themselves, and it has significantly reduced our workload. Setup was seamless, and the integration with Shopify is flawless. The interface is clean, intuitive, and mobile-friendly, making it super easy for our customers to use. This app has saved us time, improved order accuracy, and enhanced overall customer satisfaction. If you’re running a Shopify store and looking to cut down on support requests while improving the customer experience, this is a must-have!
Feb. 26, 2025
El primer acercamiento con Eric ha sido muy claro y efectivo. Esperamos seguir mejorando nuestro servicio con AE
Feb. 26, 2025
Exciting and useful application! It allows our customers to edit their own orders, fix addresses, and manage their accounts with complete autonomy. This feature enables our customers to resolve issues immediately and with confidence. Not only does it provide a seamless and efficient solution for them, but it has also saved our customer service team valuable time by reducing the number of manual updates and inquiries. Highly recommend it for any business looking to empower their customers and streamline their operations!
Feb. 25, 2025
Our customers love the convenience of making changes to their orders, whether it's updating their address, adding new products, or any other changes. This flexibility has not only enhanced the customer experience but also significantly reduced the number of support tickets we receive.
Feb. 25, 2025
I highly recommend this app! It has been incredibly helpful in stream lining our processes, in allowing our service team to save time by automating orders, edits, and cancellations. This has freed up time to focus on other important tasks, ultimately improving our overall efficiency and customer experience.
Feb. 21, 2025
App is really easy to use and setup. It is very customizable for what we needed.
Feb. 12, 2025
This app simplifies so many tasks for my store. Whether it's managing cancellations, editing orders, or handling customer queries, everything works flawlessly. I highly recommend it to any merchant looking to save time and reduce stress!
Feb. 7, 2025
The Account Editor App has made managing orders much easier. My customers can quickly update their orders, change quantities, fix addresses, or make other changes without contacting us. Setting up the app was simple, and Alan from the support team was really helpful throughout the process. If you want to make things easier for your customers and improve how you handle orders, this app is a great choice. Highly recommend it!
Jan. 21, 2025
Great app! The customization allows Post Love to offer excellent service to our customers. 10/10!
Jan. 17, 2025
Thank you to everyone who is working on the new shopping app. Your time and attention to detail are well received. Looking forward to continuing our business.
Jan. 16, 2025
The Account Editor app is a simple and efficient tool for managing multiple accounts in one place. Its user-friendly interface allows for quick edits and updates, making account management a breeze. Perfect for users looking for a streamlined experience with minimal hassle.
Jan. 15, 2025
Excellent app that makes the customer's post purchase experience more seamless! This has reduced the number of customer service support tasks in resolving edited orders and details. Highly recommend!
Jan. 13, 2025
Very good application, my customers love the ability to edit;/customise their order after placing/confirming. This has been especially useful where customers have input the incorrect delivery details but did not want to cancel or lose their delivery date.
Using app
2 minutes
Total reviews
1
Average rating
5.0