AE: Order Editing & Upsell
Shopify App for Order Editing & Reducing Cancellations | AE
Rating
5.0
feedback
211
chart
#951
All reviews
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April 15, 2025
Smart cancellation settings have made managing cancellations so much easier. I can customize cancellation reasons and enable them only when needed, giving me better control over the process. This feature has streamlined operations and reduced unnecessary cancellations.
April 11, 2025
Before discovering the app, I used to face issues with allowing the customers to edit the orders on their own, we used to receive a lot of support tickets for minute editing. But ever since we discovered Account Editor, it has been a boon for us helping to reduce dependency on the support staff.
April 11, 2025
April 9, 2025
April 9, 2025
Customers appreciate the ease with which they can modify orders, including address updates and adding products. This flexibility improves customer experience and reduces support tickets.
March 31, 2025
Excellent app to take some work away from our team and give more control to the customer to make some important changes to their orders.
March 31, 2025
Sarah and her team are great they understood our product and were always available to assist. We always had a lot of questions and she responded very quickly and always had a resolution. I could not ask for a better team to work with, and they exceeded all of my expectations. I highly recommend them to everyone.
March 28, 2025
The support team is polite, professional, and has excellent communication skills, which helped them quickly understand the problem and resolve it on the first attempt.
March 26, 2025
The Account Editor application is very nice and easy to navigate. I would highly recommend it to other Shopify users!