All reviews

Rating Breakdown

  • 5
    96% (323 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2024

Great service, very informative and helpful.

Store

Knitbin

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Initially, integrating Uptrack into our Shopify store was a bit challenging, especially with certain policies to adhere to. Thankfully, Vijaya's support made a significant difference. Vijaya provided excellent assistance, making the Uptrack setup seamless. Highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

this application is really useful and the customer support is great, shruti was very reactive and helpful, thanks to here

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Very competent assistent, Shruti solved my problem quickly

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

i use this app 2 days and the support team is really helpful. i spoke with Shruti and she was very quick and efficient.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2024

I recently install UpTrack and I'm very satificated with app for now! Syeda from support team was very proffesional and polite,help me to fix some issues with policies!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Vijaya was very helpful with my store review. I have been using this app for more than a year and I am satisfied. It does what it claims to do

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Customer support, Vijaya, was awesome and accommodating. Gave me many helpful tips and made sure the process went smooth and seamless. Definitely recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

Stellar app here, highly recommended if you're doing volume using Paypal as a method of payment! Makes getting your money quick and convenient. Syeda is a great help as well :) she will make sure to promptly help and get all information that you may need!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2024

Nice app, the support team is always online and very understandable.

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

this is one of the best app i ever used the assistants in this app very fast to replay and very professional i got a lady named vijaya she is too nice to me as a beginner customer thank you!

Store

Zolve

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

强烈推荐这个APP,同步运单号到PayPal,不用再手动填了,很省时,也挺便宜的。 客服很及时,感谢vijaya的帮助。 后面我再看看跟踪页面的功能,会再次评论。

Store

Varmilo

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Perfect app to avoid all payment related problems. The app is very intuitive and easy to use, but their flagship is their customer support. I received assistance from Vijaya, who thoroughly checked every detail of my store to avoid problems. And thanks to her I was able to avoid unpleasant payment blockages and she also enlightened me on everything related to the paypal world. I highly recommend her to everyone!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

A very practical plug-in that reduces workload, is easy to use, and provides enthusiastic service in multiple languages. Vijaya deserves a good rating.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Awesome app, the support team works well, able to solve my issue in live chat! Special thanks to Sharuti!

Store

Vynilus

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Thanks Vijaya for your kind and amazing help for my issues, now I'm more aware how important is this app, and I'll be back again! thanks a lot

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

The app is extremely easy to use. It lets you customize the template for any "updating email" you may send to your customers, which is good. I had to contact support and Shruti was very nice and helped me solve the issue. I recommend this app if you're trying to sync your orders to paypal.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Amazing Services from vijaya the help and services was amazing making it sure everything was setup 100%

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Wonderful application Proveway PayPal Tracking Sync (I recommend!!!) Indispensable in work! And if you have any questions, Shruti in the support service will help you quickly and efficiently deal with any of them. Thanks to the support team namely Shruti.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better. UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide. Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated. Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders. The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month. In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

Using app

5 months

Total reviews

2

Average rating

5.0