All reviews

Rating Breakdown

  • 5
    96% (324 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Dec. 20, 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better. UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide. Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated. Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders. The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month. In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Proveway have been a great addition. They are also very response and happy to help in any way.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Great app and great support. Vijaya replied right away and helped me through my issues very efficiently.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Absolutely wonderful customer service. very helpful and great feedback.

Store

Theico

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Shruti helped me with reviewing my store. helpfull to know more about what to improve. and fast reply.

Store

VAEVS

Using app

18 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Shruti helped me nicely

Store

Louvico

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Great app and support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Support works great, helped to resolve the issue quickly, thanks Shruti

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great app, helped a lot. Customer support is on the highest level, thank’s Vijaya, for fast responses and customer support

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 21, 2023

I like this app, it makes my job so much easier! The support team is great and very responsive. I will add another review when I use it more but until now it works perfectly!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

support team is amazing! Especially Vijaya!!

Store

Etessi

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Simply the best app you can't afford to miss on your Shopify Store. Grow your business with a partner that takes care of your payments. Thanks!

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 21, 2023

Good application. No more paypal blockages. Very responsive support. Thanks to Vijaya for its quality of service. I highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

so great! excited to start with the app!

Store

BRIELLE

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Best vijaya

Store

zenpeak

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

I really love this app it's true and I get my paypal holds money and funds I highly recommend! and thanks to Proveway team!!

Store

AVINCET

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 5, 2023

works like a charm, good support team. Time saving feature

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

What top service, you can literally ask for anything. A great team of people who work with passion. You can ask anything and we will help you down to the smallest detail. I don't understand it at all, I have never experienced such fast, efficient and customer-friendly service. My compliments for this company!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

It is a useful program and it helped me maintain my PayPal account and manage my store. Vijaya’s help me so much He was friendly and helped me a lot in understanding some things that I unknown it Thanks for this amazing program and for helping me

Store

Bambi

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Onboarding experience has been good with Vijaya, can’t wait to use this app for the first time when I pack and fulfill tomorrow’s orders

Using app

About 3 hours

Total reviews

1

Average rating

5.0