Rating

4.9

feedback

118

Reviews

chart

#1,365

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    33%
  • Less than a month
    31%
  • Less than a year
    22%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the responsiveness and helpfulness of the support team, particularly mentioning specific team members like N. Nikolov. The app itself is described as user-friendly, easy to customize, and effective in boosting sales through bundles and upsells. Users appreciate the intuitive design and functionality of the app, as well as the quick response times for any issues or queries. However, there were a few mentions of pricing concerns and some users experienced difficulties with the live chat support queue.

Highlights

Excellent customer service and support
User-friendly and effective app functionality
Pricing concerns
Issues with live chat support queue
Customization options and ease of use

Rating Breakdown

  • 5
    96% (113 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (114)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2025

The team is super responsive, and support is super nice. We loved the service. Helping our business a lot.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Very good and ultra nice support THANK YOU

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

great app and good customer service

Store

Pure Stream DE

Using app

9 months

5 / 5 Share

Sept. 6, 2025

Great app! I’ve been using it on my store for quite some time now, and overall it offers excellent functionality and plenty of customization options. That said, there are a few small areas where more features could be added to give us even greater flexibility. The customer support is outstanding—especially N. Nikolov. He’s the GOAT! Always available, always kind, and often goes above and beyond to help with any query. I genuinely appreciate the responsiveness and professionalism, which makes the experience smooth and reliable. Looking forward to seeing how the app continues to evolve with future updates.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

customer support is the best

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

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