Rating

4.9

feedback

230

Reviews

chart

#779

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    16%
  • Less than a month
    24%
  • Less than a year
    50%
  • More than a year
    3%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its effectiveness in upselling and creating bundles, as well as for its user-friendly interface. The customer support team is highlighted as exceptional, with many users mentioning specific team members who provided quick and helpful assistance. However, some users expressed concerns about the pricing structure not being fully transparent and the inconsistency in chat support availability. Overall, the app is highly recommended for its features, customization options, and the significant impact it has on increasing average order value and sales for Shopify stores.

Highlights

Positive reviews highlighting the effectiveness in upselling and creating bundles
Praise for exceptional customer support
Concerns about pricing structure transparency
Inconsistency in chat support availability
Recommendations for the app's features and impact on sales

Rating Breakdown

  • 5
    97% (222 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2025

This tool is fantastic and has been incredibly helpful in upselling to our customers. The customer support team is also outstanding. We encountered an issue with H1 tags affecting some product descriptions, and Nikolov went above and beyond to help us understand the root cause—even though the problem wasn’t entirely related to the app itself but rather a mix of factors. Overall, an excellent app with a dedicated team behind it!

Using app

--

Total reviews

4

Average rating

3.8

5 / 5 Share

March 4, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 25, 2025

In a hold pattern to implement this app. While I like what I see with the app features, I can't spend any time implementing an app where they don't have the pricing structure figured out yet. It may be less than $30/month, but for all I know it could be $500/month. Will check back when they have this 100% figured out - hopefully the first part of March.

Using app

24 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 25, 2025

Great app and the customer service is exceptional! Highly recommend!

Using app

7 days

Total reviews

11

Average rating

5.0

3 / 5 Share

Feb. 24, 2025

At first I was super impressed because it has lots of features & unbelievably customizable. Also, their support response was also very quick; however, after the first interaction I couldn't get a live agent anymore. Not sure why their chat support doesn't place you in a queue like most other apps - inconvenient in that sense. I would recommend if you have some patience.

Store

Exowear

Using app

About 1 hour

Total reviews

3

Average rating

4.3

All reviews

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