Addly: Bundles app & AI Upsell
The reviews are overwhelmingly positive, with most merchants praising the app’s ease of use, clean and intuitive interface, strong customization options, and effective bundling/upsell features that help increase average order value and revenue. Many reviewers also highlight that the app is fast to set up, works smoothly, and offers useful AI-driven or flexible bundle creation tools. A major recurring strength is customer support: users repeatedly describe the support team as quick, friendly, patient, and highly effective at resolving issues, making custom adjustments, and even helping with styling or language changes. The main negative feedback centers on pricing and pricing transparency. Several merchants feel the tiers are too expensive or unfair, especially for stores with higher-priced products or uncertain sales attribution, and one reviewer said they delayed implementation because the pricing structure was not clear enough. A smaller set of reviews mention support limitations, such as difficulty reaching a live agent after the first interaction or minor setup/integration issues. Overall, though, the app is viewed as reliable, feature-rich, and backed by exceptional support, with pricing being the most common concern.
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