Rating

3.8

feedback

14

Reviews

chart

#4,863

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    0%
  • Less than a month
    21%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

Address Validation iO by Moving Primates is highly praised by users for its effectiveness in reducing address errors and improving delivery accuracy. The app's latest update, which includes an email validation feature, has been particularly beneficial in catching customer typos and preventing support issues. Users appreciate the reliability of the address checks, the country-specific rules, and the layout customization options that help block incorrect addresses. The app's seamless integration and quick implementation of requested features have made it a solid choice for ecommerce stores. However, some users have reported issues with the app's pricing, difficulty in enabling it, and lack of responsiveness from the support team.

Highlights

Effective address error reduction and delivery accuracy improvement
Seamless integration and quick feature implementation
Issues with pricing and enabling the app
Lack of responsiveness from the support team

Rating Breakdown

  • 5
    71% (10 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    21% (3 ratings)

Reviews with Text

  • 100% (14)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 23, 2025

One of the most helpful apps we have added to our Shopify store We have been using Address Validation iO for a while now, and the latest update genuinely improved our workflow. The new email validation feature is extremely helpful. It catches small customer typos before they turn into support issues and it already saved us a few times. The address checks were already reliable, but the update made everything feel even smoother. The improved address suggestions, the country-specific rules, and the new layout customization options helped us block incorrect or incomplete addresses before orders were placed. Since the update, our return-to-sender rate has dropped noticeably. What I appreciate most is how simple and consistent Address Validation iO is. It fixes one of the most common problems in ecommerce: wrong addresses and wrong customer emails. It works quietly in the background, but you immediately see the positive impact. For any store that ships regularly, Address Validation iO honestly pays for itself.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Address Validation iO by Moving Primates works well and helps reduce address errors during checkout. The integration is smooth, and the tool is easy to use. A big plus: requested features were implemented quickly and effectively. Solid choice for improving delivery accuracy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We also truly appreciate your feedback on feature requests — building quickly and collaboratively with merchants like you is exactly what we aim for. If you ever need anything else, we’re here to help. Thanks again for choosing Address Validation iO.

1 / 5 Share

Oct. 5, 2025

leider sind die Grundeinstellung so schlecht, dass diese App unsere Kunden belästigt und nicht hilft Geld einzusparen. das Gegenteil ist der Fall. Eigentlich unfassbar.

Using app

19 days

Total reviews

4

Average rating

1.0

Developer Reply

Danke für das Feedback und schade zu hören, dass unser Service nicht zu Dr. Juchheim passt. Address Validation iO wurde als Post-Checkout Validierung im Store eingebunden und war nicht vollständig konfiguriert. Nach Kaufabschluss gelangt der Kunde auf der Thank You Page auf der ein Address Validierungsbanner gezeigt wird. Dies hat keinen Einfluss mehr auf den Umsatz, sondern hat zum Ziel die store internen Prozesse zu verbessern.

5 / 5 Share

June 27, 2024

Sehr einfache Installation und Integration. Selbsterklärend und verständlich für unsere Kunden. Die App korrigiert für uns fast jede zehnte Bestellung, und in Hinblick auf die vermiedenen Rücksendekosten lohnen sich die paar Cent pro Bestellung deutlich! Auch einen kleinen Feature-Request hat das Support-Team zeitnah und genau nach Wunsch kostenlos umgesetzt - danke dafür!

Store

TITUS

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank, dass Ihr euch die Zeit genommen habt, Eure Erfahrung zu teilen. Es freut uns sehr dazu beitragen zu können, Eure Kunden noch glücklicher zu machen!

5 / 5 Share

May 27, 2024

Funktioniert super und der Support ist sehr schnell und hilfsbereit, wenn man etwas anpassen möchte

Store

Saturo

Using app

About 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Herzlichen Dank & viel Erfolg weiterhin!

All reviews

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