Rating

5.0

feedback

212

Reviews

chart

#219

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    3%
  • Less than a month
    32%
  • Less than a year
    56%
  • More than a year
    0%

Reviews Summary

AddressHero is a highly recommended app for Shopify stores that focuses on address validation. The positive aspects highlighted in the reviews include the app's ability to save time and costs by automatically correcting address data, reducing support requests, and preventing failed deliveries. Users appreciate the easy setup process, intuitive interface, and quick support provided by the team. The app is praised for its effectiveness in catching typos, suggesting correct address formats, and improving the overall efficiency of the checkout process. However, some negative feedback revolves around delayed or unresponsive customer support, especially in addressing critical issues and promised features not being implemented.

Highlights

Time and Cost Savings through Automated Address Correction and Validation
Efficiency in Reducing Support Requests and Failed Deliveries
Positive Feedback on Easy Setup, Intuitive Interface, and Quick Support
Issues with Delayed or Unresponsive Customer Support and Unimplemented Features

Rating Breakdown

  • 5
    99% (210 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (212)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2025

Spart uns viel stress

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Toller Support, sehr hilfsbereit. Übersichtliche App, die einfach gestaltet wurde! Danke sehr.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Does help avoid address errors that accidentally may occur. Input errors of street, ZIP or city are effectively corrected and ad so are name errors particularly related to mobile sessions. All in all the app helps to increase speed and correct deliveries.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Super App! Für mich war der Kundenservice super wichtig, da es ohne diesen bei immer komplexeren Apps immer schwerer wird.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Bevor wir AdressHero getestet haben, musste unser Kundenservice täglich mehrere Tickets wegen falscher Lieferadressen bearbeiten. Mit der App war es plötzlich nur noch ein Ticket pro Monat. Sehr beeindruckend – und der Support ist zudem extrem schnell und hilfsbereit.

Using app

19 days

Total reviews

6

Average rating

5.0

All reviews

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