Rating

4.9

feedback

208

Reviews

chart

#214

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    3%
  • Less than a month
    32%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

AddressHero is a highly recommended app for Shopify stores that focuses on address validation. The positive aspects highlighted in the reviews include the app's ability to save time and costs by automatically correcting address data, reducing support requests, and preventing failed deliveries. Users appreciate the easy setup process, intuitive interface, and quick support provided by the team. The app is praised for its effectiveness in catching typos, suggesting correct address formats, and improving the overall efficiency of the checkout process. However, some negative feedback revolves around delayed or unresponsive customer support, especially in addressing critical issues and promised features not being implemented.

Highlights

Time and Cost Savings through Automated Address Correction and Validation
Efficiency in Reducing Support Requests and Failed Deliveries
Positive Feedback on Easy Setup, Intuitive Interface, and Quick Support
Issues with Delayed or Unresponsive Customer Support and Unimplemented Features

Rating Breakdown

  • 5
    98% (204 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 100% (208)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Super App! Erleichtert den internen Logistikprozess ungemein. Falsche Adressen rutschen quasi gar nicht mehr durch, was einen reibungslosen Versandprozess ermöglicht. Danke dafür. Einrichtung auch super easy.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Erster Eindruck top. Klasse App, die das Problem falscher oder fehlender Adressdaten sicher, unkompliziert und für den Kunden komfortabel löst.

Store

calways

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 5, 2025

Leider sind wir mit dem Support nicht zufrieden. Anfragen werden nur mit großer Verzögerung oder teilweise gar nicht bearbeitet. Zudem wurden uns Funktionen zugesichert, die für den Betrieb der App entscheidend sind – diese wurden bis heute nicht umgesetzt, und auf Rückfragen erhalten wir keine Rückmeldung mehr. Sehr schade, da das Potenzial der App grundsätzlich groß wäre.

Store

mahina

Using app

8 months

Total reviews

9

Average rating

3.7

5 / 5 Share

Oct. 21, 2025

Spart enorm viel Supportaufwand und somit Kosten. Ist in 2 Minuten eingerichtet. Einfach eine Must-Have App für jeden Store!

Using app

7 days

Total reviews

4

Average rating

5.0

2 / 5 Share

Oct. 17, 2025

I had hope for this app but it does not seem to work very well with American addresses. All of the addresses it "automatically" updates still get flagged by Shopify and suggest a different one from what they changed it too. Was fairly disappointed considering all of the good reviews.

Using app

About 20 hours

Total reviews

3

Average rating

4.0

All reviews

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