Adeagle: Ads → Traffic → Sales
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OK UPDATE SHOPIFY WILL FREEZE MY STORE for the $2,499.99, a plan that I happened to click on before the free trial ends! I can’t even email them. I want to change my plan so I don’t show ads on my site. I hope they don’t charge me! I want to pay my new plan now so i don’t display ads. How do I reach you?? Update: they emailed me, hope to see sales. If I do see sales I’ll come back for 5 stars , this might be my favorite app so far. If I see good sales within a week for the plan I got , I’ll upgrade Update: even if you uninstalled the app you’re still getting billed.
Thank you for reaching out! I appreciate your feedback, and I apologize for any inconvenience you’ve experienced. I checked your account and you are on Professional Plan, so no ads will be displayed on your store. We’ve replied to your email, so please check your inbox. Please note that we aim to reply within 24 hours. Feel free to reach out if you have any further questions or need assistance. We’re here to help!
Useless app, Lucky if you get 2 clicks to your website. Purchased the £19.99 plan
Thanks for sharing your thoughts with us. We're sorry to hear you've faced challenges. Getting more clicks to your website is our goal too! Campaign optimization is crucial for achieving better results. We're here to help guide you through the process, ensuring your campaigns perform at their best. Providing a little bit more background information about your situation would help us address your problems better. Feel free to reach out to our support for assistance. We're sure we can improve your CTRs.
Clicks from countries that were not selected. For instance, we are a small business just starting out, we ship products in the US & to Canada. I selected those countries, the app promises location based... I get 3 clicks, I then go to the analytics in my Shopify dashboard for the location of the 3 clicks and the locations were Germany, Ukraine, Jaipur.. So where are my ads being displayed?? I couldn't take it, day after day the same thing; clicks from locations I didn't select or more clicks in Adeagle dashboard than in the Shopify dashboard too many discrepancies in the data. I canceled and they wouldn't give me a full refund, all of a sudden they mention an activation fee, when an activation fee was never mentioned before.
Hi, thanks for your feedback. Have you checked the sources of these visitors from different countries? Traffic from our app will always have utm_source=adeagle, so that's how you can recognize it. If you could check it, then we are happy to investigate further. We always refund for the unused days of the subscription and the unused ad budget. However, serving ads in different ad exchanges incurs costs on our side, that's why we couldn't refund you for what you already had spent. Activation fee is always charged for all of our merchants.
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