CAPI Facebook Pixel Meta API for Shopify

CAPI Facebook Pixel Meta API

Easily Install Facebook and Instagram Pixels for Meta Ads.

Rating

3.2

feedback

31

Reviews

chart

#4,003

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    68%
  • Less than a day
    42%
  • Less than a month
    71%
  • Less than a year
    97%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite polarized, with a mix of positive and negative feedback. Positive aspects highlighted include excellent customer service, quick issue resolution, and valuable insights provided by the app. On the other hand, negative themes include unauthorized charges, slow customer support, and concerns about the pricing and subscription model. Customers appreciate the ease of use and the support team's attentiveness, while some have faced challenges with unexpected billing and lack of responsiveness from the app provider.

Highlights

Excellent customer service and quick issue resolution
Unauthorized charges and concerns about pricing
Valuable insights provided by the app
Ease of use and support team's attentiveness
Challenges with unexpected billing and lack of responsiveness

Rating Breakdown

  • 5
    219% (68 ratings)
  • 4
    19% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (2 ratings)
  • 1
    45% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 23, 2025

C'est de voleurs!!! N'installez surtout pas cette application. Ils vous activent automatiquement des services que vous n'avez pas demandés. J'ai essayé de les contacter, mais ils répondent toujours la même chose sans jamais rembourser. They're thieves!!! Do not install this app. They automatically activate services you didn't request. I tried contacting them, but they always give the same answer and never refund.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Bonjour, Merci pour votre message. Nous sommes désolés pour cette situation. Pour pouvoir examiner votre demande, nous vous avons envoyé certains documents à remplir et à nous retourner. À ce jour, nous n'avons pas encore reçu votre réponse. N'hésitez pas à nous les renvoyer afin que nous puissions avancer avec votre dossier. Nous restons à votre disposition pour toute question !

5 / 5 Share

April 7, 2025

Using app

4 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 6, 2025

I recently noticed a subscription associated with my account, but I did not intentionally use or subscribe to this service. I do not need this app and would like to request the cancellation of the subscription. Please cancel it and ensure I’m not charged moving forward.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the service!

2 / 5 Share

March 19, 2025

very bad and so expansive for such a service and they charge as if the are helping you store believe me not the best. i felt as if i got scammed

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

Hello! Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the service!

1 / 5 Share

March 13, 2025

They charged us without our knowledge, even though we had already uninstalled the app as per their guidance. I emailed them on the same day while in the free trial, but unfortunately, I was still charged. We haven’t received any response yet. I kindly request a full refund. I have already sent you an email regarding this issue.

Using app

About 1 year

Total reviews

3

Average rating

1.0

Developer Reply

Thank you again for reaching out, and I apologize for the earlier inconvenience. We’ve reviewed your case and addressed the issue in accordance with Shopify’s policies. As confirmed, you agreed with the resolution we provided. If you feel the matter has been resolved to your satisfaction, we’d really appreciate it if you’d consider updating your review. Your feedback means a lot to us and helps us improve. We're always here if you need anything further. Please let us know if there's anything else we can do for you!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more