CAPI Facebook Pixel Meta API for Shopify

CAPI Facebook Pixel Meta API

Easily Install Facebook and Instagram Pixels for Meta Ads.

Rating

4.0

feedback

89

Reviews

chart

#3,710

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    15%
  • Less than a month
    25%
  • Less than a year
    30%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite polarized, with a mix of positive and negative feedback. Positive aspects highlighted by users include excellent customer service, quick issue resolution, and valuable insights provided by the app. On the other hand, negative reviews mainly focus on unauthorized charges, billing issues, and dissatisfaction with the pricing and functionality of the app. Some users expressed frustration with the lack of response from customer support and difficulties in obtaining refunds for unwanted subscriptions. Overall, the app seems to have a strong emphasis on customer service and data analysis, but issues with billing practices have led to significant dissatisfaction among some users.

Highlights

Excellent customer service and quick issue resolution
Valuable insights provided by the app
Unauthorized charges and billing issues
Dissatisfaction with pricing and functionality
Difficulties in obtaining refunds for unwanted subscriptions

Rating Breakdown

  • 5
    76% (68 ratings)
  • 4
    7% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    15% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 7, 2025

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

April 6, 2025

I recently noticed a subscription associated with my account, but I did not intentionally use or subscribe to this service. I do not need this app and would like to request the cancellation of the subscription. Please cancel it and ensure I’m not charged moving forward.

Using app

--

Total reviews

1

Average rating

1.0

2 / 5 Share

March 19, 2025

very bad and so expansive for such a service and they charge as if the are helping you store believe me not the best. i felt as if i got scammed

Using app

6 months

Total reviews

3

Average rating

4.0

1 / 5 Share

March 13, 2025

They charged us without our knowledge, even though we had already uninstalled the app as per their guidance. I emailed them on the same day while in the free trial, but unfortunately, I was still charged. We haven’t received any response yet. I kindly request a full refund. I have already sent you an email regarding this issue.

Using app

About 1 year

Total reviews

3

Average rating

1.0

2 / 5 Share

March 20, 2025

Customer Service is good, and Refund was quick.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Our app does charge based on usage metrics. However we're more than happy to review and process refunds on a case by case basis. Our support specialist has been in contact with you regarding a refund.

All reviews

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