CAPI Facebook Pixel Meta API
Easily Install Facebook and Instagram Pixels for Meta Ads.
Rating
2.8
feedback
38
chart
#7,075
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
21%
-
Less than a day
11%
-
Less than a month
16%
-
Less than a year
47%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are quite polarized, with a mix of 1-star and 5-star ratings. The negative aspects highlighted in the reviews include unauthorized charges, poor customer support, lack of transparency in pricing, and difficulties in obtaining refunds. Users have expressed frustration over being overcharged for services they did not request or receive, leading to disputes and dissatisfaction. On the other hand, positive reviews praise the app for its effectiveness in tracking and optimizing marketing campaigns, especially with features like CAPI and Facebook Pixel Meta API. Users have found the app useful for improving tracking accuracy, customer journey visibility, and return on ad spend.
Highlights
Review RSS Feed
All reviews
May 4, 2026
I have been charge out of no reason and their is no support to handle this problem.
April 23, 2026
1 start rating added qty to 5 start. bravo for being trick little a hole. Good try charging me for no orders on day 1 5 seconds into install. not to smart. Maybe go back to school and get more education. Nov 19 5 start review gives bull example of consumer talking about server reliability lol. How does a consumer have access to server activates to even judge. lol. Every one star review talks about over charge. disputing with Capi is pointless.. im disputing full charge with shopifty so there attention on my disputues kicks this bull app out of here.
Thank you for your review. Upon checking, the app has been active and in use on your store since November, so the charges are valid based on the subscription terms. If there’s anything that may have been unclear, we’re more than happy to review your billing in detail and help resolve any concerns. Once everything is clarified, we’d truly appreciate it if you could consider updating your review to reflect the resolution. Best, Adtrace
Feb. 28, 2026
they charged me a lot for nothing..... fuckers
We noticed that your account recorded 7,597 total events, including 66 purchase events, which confirms the app was actively tracking data during installation. As Adtrace is a performance tracking tool, charges apply based on usage while the app is live. If your concern is urgent, the best way to get our attention is to contact us directly rather than leaving a review that could put the app at risk. We’re always willing to review accounts and clarify any billing questions promptly.
Feb. 9, 2026
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more