CAPI Facebook Pixel Meta API
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users have praised the app for its effectiveness in tracking and optimizing marketing campaigns. The CAPI and Facebook Pixel Meta API have been highlighted as game-changers, providing improved tracking accuracy and visibility into the customer journey. Users have also appreciated the responsive support team and the ease of use of the app. However, on the negative side, several users have raised concerns about unauthorized charges, lack of pricing transparency, and difficulties in contacting customer support for refunds. Some users have described their experiences as frustrating and costly, with issues related to overcharging and automatic activation of services without consent.
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They charged me without knowing it and i cannot contact the customer support. I want a refund now
Cobrança abusiva. Em dólares e ainda foi Duplicada ,cobrando dois meses junto no meu cartão , perde até a confiança em deixar o cartão cadastrado na shopify , creio que vou pra outra plataforma isso que eu nem faço vendas ainda … muito menos pelo Facebook
You have been using the app since December 2024 and have already benefited from the service and results provided. As a subscription-based app, charges are applied based on usage and orders processed through the platform. It appears there may have been a misunderstanding regarding the billing structure, as the subscription terms and conditions explain how charges are applied. We always encourage merchants to review the app pricing and terms before installing and using the service.
1 start rating added qty to 5 start. bravo for being trick little a hole. Good try charging me for no orders on day 1 5 seconds into install. not to smart. Maybe go back to school and get more education. Nov 19 5 start review gives bull example of consumer talking about server reliability lol. How does a consumer have access to server activates to even judge. lol. Every one star review talks about over charge. disputing with Capi is pointless.. im disputing full charge with shopifty so there attention on my disputues kicks this bull app out of here.
Thank you for your review. Upon checking, the app has been active and in use on your store since November, so the charges are valid based on the subscription terms. If there’s anything that may have been unclear, we’re more than happy to review your billing in detail and help resolve any concerns. Once everything is clarified, we’d truly appreciate it if you could consider updating your review to reflect the resolution. Best, Adtrace
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