CAPI Facebook Pixel Meta API for Shopify

CAPI Facebook Pixel Meta API

Easily Install Facebook and Instagram Pixels for Meta Ads.

Rating

2.8

feedback

36

Reviews

chart

#6,492

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    11%
  • Less than a month
    19%
  • Less than a year
    44%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are quite polarized, with a mix of 1-star and 5-star ratings. The negative aspects highlighted in the reviews include issues with overcharging, lack of transparency in pricing, poor customer support, and unauthorized activation of services. Users have expressed frustration with unexpected charges, difficulty in obtaining refunds, and feeling scammed by the app. On the other hand, positive reviews praise the app for its functionality, ease of use, and helpful customer service. Users have found the app useful for tracking and optimizing their marketing campaigns, especially with features like the Facebook Pixel and Conversion API.

Highlights

Overcharging and lack of pricing transparency
Poor customer support and difficulty in obtaining refunds
Unauthorized activation of services
Functionality and ease of use
Helpful customer service

Rating Breakdown

  • 5
    47% (17 ratings)
  • 4
    8% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (2 ratings)
  • 1
    42% (15 ratings)

Reviews with Text

  • 70% (26)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 23, 2026

1 start rating added qty to 5 start. bravo for being trick little a hole. Good try charging me for no orders on day 1 5 seconds into install. not to smart. Maybe go back to school and get more education. Nov 19 5 start review gives bull example of consumer talking about server reliability lol. How does a consumer have access to server activates to even judge. lol. Every one star review talks about over charge. disputing with Capi is pointless.. im disputing full charge with shopifty so there attention on my disputues kicks this bull app out of here.

Using app

--

Total reviews

2

Average rating

1.0

1 / 5 Share

Feb. 28, 2026

they charged me a lot for nothing..... fuckers

Store

trevano

Using app

20 days

Total reviews

1

Average rating

1.0

Developer Reply

We noticed that your account recorded 7,597 total events, including 66 purchase events, which confirms the app was actively tracking data during installation. As Adtrace is a performance tracking tool, charges apply based on usage while the app is live. If your concern is urgent, the best way to get our attention is to contact us directly rather than leaving a review that could put the app at risk. We’re always willing to review accounts and clarify any billing questions promptly.

1 / 5 Share

Feb. 18, 2026

I've never seen such bad support. This is the worst support ever.

Store

Vitalis

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 9, 2026

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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