All reviews

Rating Breakdown

  • 5
    95% (52 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (54)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 14, 2019

We have been a Shopify merchant for 8+ years and rely heavily on our 3rd party app developers. We installed "Repeat Order" recently needing to find ways to make the ordering process easier for our customers. The app has done what we expected. We had to work with the support team to get some early issues resolved and they were good to work with. Would have like to have live chat as a support option, but email did get the job done.

Using app

26 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

Aug. 29, 2019

For $5 a month to make it easy for my repeat purchasers, yes please! Their tech support was top notch as well.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

5 / 5 Share

Aug. 14, 2019

Outstanding App and A+ Customer service. Very well thought app I highly recommend the app . The app was up and running in few minutes

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

5 / 5 Share

July 15, 2021

Extremely helpful app, with easy installation and management. Customer service is superb as well. :)

Store

Vape UK

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

July 15, 2019

This app has helped and still helping our customers to save the time to order again the same product they have bought previously. No more waste time for finding the same product over the thousands of the products and then order. :-) Thank you for this great app.!!!

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

June 10, 2019

This app really delivers on its promise. Easy to set up and provides so much value by allowing customers to repeat their orders in three clicks. Very useful in crowded marketplaces like my own where customers often procrastinate. Moreover, the software team really takes feedback seriously, we have a custom checkout implementation and asked for an adjustment to avoid going straight to Shopify checkout missing important information we use to set up the order; these guys evaluated it and updated the app in a matter of hours. Really amazing guys, thanks and keep it up!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the time you took to write such a detailed review! Thank you very much!

5 / 5 Share

April 19, 2019

I was wanted to configure this app on my website and tried my self by following the instructions are shown in the FAQ. Unfortunately, my bad luck because I'm not well with coding. So I went to the support team and asked them for configuration. They did it very fast.

Using app

9 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

1 / 5 Share

April 26, 2019

I've tried to install the app but couldn't get it to work. However, I contacted the support and asked them if they would install the app for me - which they were only too happy to do. Result...a brilliant reordering system is now fully functional in my customers' account area. UPDATE: A WEEK LATER THIS APP CAUSED MAJOR ISSUES WITH MY NAVIGATION MENU, STOPPED IT WORKING AND ISSUES WITH SCROLLING UP AND DOWN MY SITE TOO! SO ADVISED BY SHOPIFY TO DELETE! DONE. FURTHER UPDATE. I'll get back in touch with the app developers in a couple of days and see if we can reinstall - see how it goes as I really did like the app (it was my favourite actually).

Using app

14 days

Total reviews

16

Average rating

2.7

Developer Reply

Hi there, We are extremely sorry for the inconvenience you had with our app. We had contacted you regarding the issue you were faced with this app, but we didn't get any response from your end. We also have experienced that you have removed our app from your website. We are requesting you to please give us a chance to correct our mistakes and make this app run again on your website as it was running before. Thanks

5 / 5 Share

April 3, 2019

Great way of getting repeat orders off customers. I had little issue with this app which I didn't understand as I'm not well known with the code but support guys resolved the issue on the same day I requested. Fantastic App!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

5 / 5 Share

March 11, 2019

I have been using this app for a long and very happy with it. We're getting more sales for the same product. Very satisfied with this app!!!!!

Using app

5 minutes

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

March 7, 2019

Great app! I was worried when it does not work for some reason and get in touch with the tech support team. They looked into my issue on the same day and resolved it quickly. What I most liked in this app is their live support chat option.

Using app

8 days

Total reviews

21

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

Feb. 27, 2019

So far this app seems good and the developer was extremely helpful at installing the code to get it to work the way I need it. Thanks.

Using app

About 2 hours

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

4 / 5 Share

Dec. 14, 2018

The re-order capability is great. But.. - if there are items in the cart already, they disappear if the re-order is used - once the re-order is used, the customers cannot add or amend items in the cart It would be great if this functionality could be added - but the developer says its in the pipeline and will be there in 15 days (so around 31 Dec 2018) EXCELLENT support via their chat function, I'm still incredulous, they rock.

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, We have made some more UI changes and added some more functionalities considered your issue too. Please take a look at our app with new stunning features. I know we 're too late to let you know about it but we working some more great features which attract you and others to this app.

5 / 5 Share

Sept. 5, 2018

Feature-rich and indeed a very useful app. Above all, an excellent team support. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

5 / 5 Share

Nov. 7, 2017

We love the app! We process many reorder orders and this has saved us time. Support was incredible to answer questions prior to installation and to provide customization afterward too. Highly recommend!!

Using app

3 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!