HolyWeaves review for Advanced Cash on Delivery
Sept. 16, 2020
Though it is a critical app, it is unfortunate that it does not allow to limit payment option by product type. There are some product categories where we do not offer COD. But because customers still see COD option on the payment page, they inevitably select it, irrespective of how much text you put requesting them not to select it for some product categories. Most of these orders are inevitably canceled resulting in heartburn on either sides. While shopify is a great platform, their apps are often half-baked. We really hope shopify offers the option to limit cod availability by product type (and if possible, by customer tags).
Hi, Vidhi here from the Shopify India team Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD. a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’ You can see the updated flow in this video-https://bit.ly/32EicX0 Best Vidhi
