ACF: Metafields Custom Fields
Advanced Custom Fields - Shopify Metafields Management
Rating
4.3
feedback
118
chart
#112
All reviews
Rating Breakdown
Review RSS Feed
Dec. 12, 2024
Nov. 19, 2024
Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent
Sept. 5, 2024
good
Thank you for taking the time to give us feedback. We're sorry to hear that our app didn't meet your needs. We'd love to learn more about your experience. Could you please share any specifics about what you didn't like or what we could improve? Your feedback is valuable to us as we strive to make our app better for everyone. If you have any further questions or need any assistance, please don't hesitate to contact us at support@arenacommercom
July 2, 2024
I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)
June 24, 2024
I had a quirky issue, and once I reached tech support, they fixed my issue in less than 24 hours. Wow. That was great. The app has been incredibly helpful in setting up a custom modification for my Shopify product page. I couldn't be happier.
June 7, 2024
This is an amazing app with very powerful features that meet all our needs for a professional store. The customer support is just out of this world. They are very fast and kind. They resolved my issue in less than one hour. Full marks to customer support team and technical support team.
June 11, 2024
Terrible support. We used this app to make custom fields for FAQ pages on each product we then added a link to our FAQ page. The url is correct . However when you click on it goes to a 404 page because is doubles the url. Reached out to support for over a week. They finally got back to resolve the issue.
April 10, 2024
They've recently improved their support communication, so we're updating the review.. because when the app works, its great. Hopefully going forwards, everything will work as expected.
Feb. 2, 2024
Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out. Resulting in the product pricing all messed up in your cart We explained how urgent it was to the app owner , still waiting We have to remove from each product one by one because no help from developer
Jan. 18, 2024
M'a permis de faire quelques modifications de champ méta. Gratuitement. Simple et pratique
July 31, 2023
We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal. Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!
Can you kindly send your request to [email protected]? We're currently unable to locate your inquiry in our ticket system. To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.
March 28, 2023
Awesome app. Must have for more complex CMS items. Need to take the remainder of this 100 character limit ok good now
March 8, 2023
usefull app. Customer service allright they help me several time ans alwais reslved my issu. ..............thanks
March 7, 2023
very great help from the staff! thanks. they contact me and fix the problem I was facing. and everything is fine now.
The code you added to your website seems incorrect. Our support team has already made the necessary changes to your Liquid to accommodate your requirements, and any additional changes may cause unexpected issues on your website.
Feb. 28, 2023
THE TEAM BEHIND THIS APP IS FANTASTIC. We were switching our theme and they were able to help all of our custom meta fields. WOULD RECOMMEND 1000)%
Feb. 24, 2023
Works great. Creates sub collections without a problem. Very easy to use interface and you can add custom fields within minutes. Would recommend.
Using app
14 days
Total reviews
2
Average rating
5.0
Oct. 23, 2022
Hi there, we are facing the same issue, "app.advancedcustomfield.com refused to connect". Hope you can fix it quickly. once fixed I will change the review to 5 starts, as it's a great app
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience this may have caused you. Our technical team has already fixed the issue. If you have other concerns or additional feedback, please don’t hesitate to contact our customer service team at [email protected]
Oct. 23, 2022
Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/
We were so sorry to hear about the negative experience you had with the app. Please accept our sincerest apologies for the stress and frustration this has caused you.