All reviews

Rating Breakdown

  • 5
    72% (87 ratings)
  • 4
    14% (17 ratings)
  • 3
    5% (6 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2025

We purchased the Electro theme from Arena about 6 months ago, and we couldn’t be happier with it. The theme continues to function smoothly and meets all our expectations. We also had a few modifications and small changes that we wanted, and the Arena support team was quick to accommodate them. They even went beyond their customer support policy to make small customizations for us. Their customer service has been truly impressive, always responsive and helpful. Highly recommend this theme and their support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

Great App for adding metafields to my website theme!

Store

BLACK

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

Using app

About 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 13, 2025

This was my first time asking for support in the custom field. The Support team fixed my issue with no problem and their support communication was great.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 19, 2024

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Store

Plouf!

Using app

Almost 2 years

Total reviews

11

Average rating

3.9

5 / 5 Share

Sept. 23, 2024

Nice app

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

good

Using app

17 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to give us feedback. We're sorry to hear that our app didn't meet your needs. We'd love to learn more about your experience. Could you please share any specifics about what you didn't like or what we could improve? Your feedback is valuable to us as we strive to make our app better for everyone. If you have any further questions or need any assistance, please don't hesitate to contact us at support@arenacommercom

5 / 5 Share

July 2, 2024

I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

June 24, 2024

I had a quirky issue, and once I reached tech support, they fixed my issue in less than 24 hours. Wow. That was great. The app has been incredibly helpful in setting up a custom modification for my Shopify product page. I couldn't be happier.

Store

MA9

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

This is an amazing app with very powerful features that meet all our needs for a professional store. The customer support is just out of this world. They are very fast and kind. They resolved my issue in less than one hour. Full marks to customer support team and technical support team.

Store

SkiTeck

Using app

About 1 month

Total reviews

2

Average rating

5.0

3 / 5 Share

June 11, 2024

Terrible support. We used this app to make custom fields for FAQ pages on each product we then added a link to our FAQ page. The url is correct . However when you click on it goes to a 404 page because is doubles the url. Reached out to support for over a week. They finally got back to resolve the issue.

Using app

Over 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

April 10, 2024

They've recently improved their support communication, so we're updating the review.. because when the app works, its great. Hopefully going forwards, everything will work as expected.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 2, 2024

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out. Resulting in the product pricing all messed up in your cart We explained how urgent it was to the app owner , still waiting We have to remove from each product one by one because no help from developer

Using app

About 2 years

Total reviews

7

Average rating

2.9

5 / 5 Share

Jan. 18, 2024

M'a permis de faire quelques modifications de champ méta. Gratuitement. Simple et pratique

Using app

24 days

Total reviews

41

Average rating

3.8

1 / 5 Share

July 31, 2023

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal. Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system. To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

5 / 5 Share

March 28, 2023

Awesome app. Must have for more complex CMS items. Need to take the remainder of this 100 character limit ok good now

Using app

About 7 hours

Total reviews

14

Average rating

4.4

5 / 5 Share

March 8, 2023

usefull app. Customer service allright they help me several time ans alwais reslved my issu. ..............thanks

Using app

7 months

Total reviews

3

Average rating

5.0

4 / 5 Share

March 7, 2023

very great help from the staff! thanks. they contact me and fix the problem I was facing. and everything is fine now.

Using app

27 minutes

Total reviews

1

Average rating

4.0

Developer Reply

The code you added to your website seems incorrect. Our support team has already made the necessary changes to your Liquid to accommodate your requirements, and any additional changes may cause unexpected issues on your website.

5 / 5 Share

Feb. 28, 2023

THE TEAM BEHIND THIS APP IS FANTASTIC. We were switching our theme and they were able to help all of our custom meta fields. WOULD RECOMMEND 1000)%

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Works great. Creates sub collections without a problem. Very easy to use interface and you can add custom fields within minutes. Would recommend.

Using app

14 days

Total reviews

2

Average rating

5.0